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Business Resilience Manager

Metro Trains Melbourne

Location: Melbourne

Job Type: Full time


Metro moves you around Melbourne.

As the city’s metropolitan rail service, Metro operates 226 six carriage trains across 998 kilometres of track, transporting 450,000 customers each day. We aim to encourage the Melbourne community’s vibrant and ever evolving lifestyles, by providing a seamless transport solution to keep individuals connected.

With 15 lines, 222 stations and services seven days a week, Metro can take you wherever you’re headed across the city, whenever you want to go.

  • Critical leadership within Operational Safety team
  • Full time and ongoing role, based in Melbourne
  • Attractive salary package and generous benefits
About the role
We are seeking an experienced and highly driven leader to consider an outstanding role to build on their career developed to date and take it to the next level by making a tangible impact that matters.
As the Business Resilience Manager, you will lead the Metro Trains Melbourne (MTM) Business Resilience program to ensure that capability, plans, systems and processes are in place to support an efficient business response and recovery following unplanned disruption.
Other key duties will include (but not limited to):
  • Build MTMs Business Resilience capability through the facilitation and design of training and ongoing coaching of divisional and functional managers to build resilience capability and ensure legislative compliance.
  • Support MTM Functional and Divisional leaders through ensuring adequate Incident Management Team (IMT) roster coverage and capability.
  • Continuously improve policies, procedures, plans, and systems including Incident Management, Emergency Management and Emergency Plans to support MTM and its divisions to ensure a robust business resilience program for MTM.
About you
You will be a highly effective communicator with proven people leadership experience within a dynamic operating environment or similar. In addition, you will possess:
  • Knowledge of Australian Standards (Safety, Security, Resilience)
  • Knowledge of federal and state regulations and legislation that relate with safety and emergency management
  • Strong strategic and commercial acumen, with experience in delivering change management programs
  • Excellent interpersonal skills to influence and negotiate with a variety of stakeholders.
Our teams are enriched with individuals that possess diverse skills and experience and are passionate about contributing to Metro Trains values, goals and strategy. If what you’ve read resonates with your values, experience and career aspiration then we want to hear from you.
About our Benefits
We offer free public transport state-wide, discounted gym memberships and insurance discounts. You will receive professional support and development from an engaged leadership team, focussed on innovation and cultivating a customer service centric environment.
How to apply
Please submit your application, including a cover letter demonstrating your relevant experience and strengths, and resume by C.O.B, Friday 7 October 2022
Metro Trains is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply.