Billing Specialist

Metro Trains Melbourne

Location: Melbourne

Job Type: Full time


Metro moves you around Melbourne.

As the city’s metropolitan rail service, Metro operates 226 six carriage trains across 998 kilometres of track, transporting 450,000 customers each day. We aim to encourage the Melbourne community’s vibrant and ever evolving lifestyles, by providing a seamless transport solution to keep individuals connected.

With 15 lines, 222 stations and services seven days a week, Metro can take you wherever you’re headed across the city, whenever you want to go.


The main responsibilities for the Billing Specialist is to review and optimise billing in the technology/telco space in accord with contractual obligations. The successful candidate will provide direct hands-on cost control support for portfolios under the disciplines works program.


  • Administer technology-related Enterprise-wide billing services including but not limited to Telco, Microsoft, Citrix and Printing
  • Develop and coordinate standard cost control procedures, guidelines, templates, coding etc. to allow consistent cost management and reporting across telco and technology related portfolios.
  • Create and maintain cost reports, budgets and forecasts throughout the technology disciplines to assist Asset Management strategy
  • Utilise standard cost control procedures and processes including monthly report, change control, management of budgets, forecasting, financial support relating to contract administration and project cost close out to help ensure a consistent approach across the OCMS portfolio.
  • Assist Technology Operations Managers in decision making by constantly monitoring budget and expenditure changes, as well as providing regular updates of project status.
  • Assist provision of adequate information flow to Portfolio Managers around budgets, expenditure, forecasts and progress to accommodate decision making.


  • Qualification in Project Management, Finance/Business and/or relevant discipline
  • Minimum 3 years’ experience in project cost control, finance, business administration or contract administration
  • High level of experience in using Word, Excel & Outlook
  • Experience providing service across multiple business areas in a large organisation
  • Demonstrated ability to negotiate for key outcomes


  • Full time permanent opportunity
  • Opportunity to work on significant projects that are contributing to modernising Melbourne's Metropolitan Network
  • Metro supports work life balance and we would like to hear from you about what flexibility means to you.
  • All Metro employees receive a free MYKI pass that allows free public transport in Victoria.

Metro Trains is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply.

You’ve got this!