Metro Trains Melbourne (MTM) is a multi-award winning organisation and we pride ourselves on our team of high performing talented professionals who are safety and delivery focused, and are at the core of our success. You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service.

About Metro Academy

Metro Academy is dedicated to building and maintaining exceptional skills and capability in the rail industry. As a Registered Training Organisation (RTO), we offer comprehensive training opportunities to new entrants and existing rail workers across Australia. Our focus on fit-for-purpose training solutions sets us apart, ensuring safety and excellence in rail operations.

About The Role

An exciting opportunity to join our Metro Academy team as a dynamic Rail Industry Worker Administrator!

As a key member of our team, you will report to the Rail Industry Worker Coordinator and be responsible for overseeing the daily competency activities within the Competency Assurance Framework (CAF). This includes handling communication, reporting, and ensuring compliance.

This is an exceptional permanent full-time opportunity with our office conveniently located in South Kensington. Alongside this, you'll also have the flexibility to work from home, allowing you to strike the perfect work-life balance.

Key Areas of Responsibility

As the Rail Industry Worker Administrator, your role will be pivotal in overseeing administration, communications, stakeholder engagement, compliance, and training. Your responsibilities include:

• Administer the RIW database, matrices, business rules and procedures as and where required, including upload and reminders to matrix/business rule/procedure owners.
• Review and upload an individuals’ records and skill sets, training and competencies within a national competency database, when directed to do so by the RIW Coordinator.
• Complete monthly compliance inspections against the RIW website.
• Administer contractor site access via extensions and exemptions to the project & program managers.
• Assist with development of all RIW Bulletins & communications and the upkeep of RIW information on the Metro Academy website.
• Administer the block/suspension process for RIW Breaches on the MTM Network.
• Administer the fraud investigation process for instances where fraud has been identified.
• Provide timely and accurate advice to stakeholders through email, website, bulletins and phone support line.
• Support the RIW Coordinator to maintain MTM RIW Procedures, Work Instructions and Business Rules including but not limited to A1678 Extensions/Exemptions, A1579 Project Management, A957 Business Rules Manual for the Contracting Rail Safety Worker.
• Liaise with stakeholders across the team, division and broader organisation ensuring that beneficial relationships are developed and maintained to facilitate compliance with RIW requirements and ongoing currency of matrices, business rules and procedural documents.
• Training: Assist with conducting training sessions for the Rail Industry Worker system with MTM employees and contractors.
  

About You

• Minimum of 2 years’ experience working in and undertaking tasks associated with the Rail Industry Worker Program
• Experience using Rail Industry Worker database
• Knowledge of Rail Safety National Law & related legislation (desirable but not essential)
• TAE40122 Certificate IV in Training & Assessment or equivalent (desirable but not essential)
• High level computer literacy skills including use of Word, Excel, PowerPoint and Outlook
• Strong communication and stakeholder management skills
• Ability to perform work priorities to ensure deadlines are strictly adhered to
• Ability to work unsupervised

Why work for Metro?

• Attractive Remuneration & Benefits: Enjoy attractive salary packages, including a range of benefits like FREE Myki Travel across Victoria, gender-neutral parental leave (with no waiting period to access paid parental leave), and flexible Purchase Leave options to suit your lifestyle.
• Career Progression: We are committed to creating career pathway opportunities tailored to your aspirations. Benefit from coaching programs, mentoring opportunities, Metro Mentor Circles, leadership programs, and online learning resources designed to empower you on your journey within our dynamic multi-disciplinary environment.
• Vibrant and Ambitious Team: Join our vibrant and ambitious group of passionate individuals who are committed to enhancing the safety and reliability of Melbourne's rail network through impactful projects. Together, we work collaboratively to make a lasting difference and bring our shared vision to life.
• Permanent Opportunity: Embrace a permanent opportunity with Metro in our Metro Academy to shape the future of rail industry training and make a lasting impact.
• Work-Life Balance and Hybrid Working: At MTM, we prioritize your wellbeing and offer a healthy work-life balance. Enjoy the freedom of flexible working arrangements, including a mix of office and work-from-home opportunities, empowering you to thrive both personally and professionally.

This is a fantastic and dynamic opportunity to build on the career you have developed to date and be part of the legacy that ‘connects people and places for a growing Melbourne’.

If what you have read resonates with your values, experience and career aspiration then please submit your application by Sunday 13th August 2023.

Please note a Police Check / Health Assessment and current Victorian driver’s license is required for this position.

Metro Trains is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply but please do note that only applications with the right to live and work in Australia will be considered for this position