APAC Community Affairs Director
Overview:
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
The Datacenter Community Affairs team is part of Microsoft’s datacenter organization – Cloud Operations + Innovation (CO+I). It supports the growth and operations of Microsoft’s cloud infrastructure by managing relationships with local stakeholders, bringing insights, and understanding of potential new communities, developing a local community engagement strategy to effectively manage social impact, risks, and opportunities. It also develops a community investment strategy, including social and environmental programs, in communities that host our datacenters.
We are looking for an experienced leader with track record in construction related communications, research, social responsibility (CSR) and community engagement to lead the evolution of the datacenter community affairs strategy in the APAC region. The individual in this role will lead a team that is responsible for research initiatives to create and implement community strategy plans, community communication, local government, and community engagement, as well as community development, across the region.
Qualifications
Qualifications:
Experiences Required: Education, Key Experiences, Skills and Knowledge:
At least 10 years of technology-related experience, preferably in public affairs, research, CSR and/or communications.
Experience directing or driving community engagement related to land development and construction of large-scale facilities.
Experience leading teams, managing individuals both directly and indirectly, marshalling resources toward a common goal and driving for results.
Experience presenting/meeting with diverse stakeholders including government policymakers, community leaders, non-profits, environmental groups, educators and school administrators, education partners and students in rural, suburban and urban environments.
Experience in building trust with local municipality, non-profit decision makers and community members, articulating the impact of the cloud and Microsoft’s commitment to responsible technology leadership.
Able to set clear expectations internally and externally based on community needs, available funding and timelines.
Understanding of research methodologies, and experience in developing and sharing strategic recommendations from a broad range of data sources (e.g., survey data, social intelligence, qualitative research, online telemetry, business metrics)
Experience with creating and implementing external communications plans, including crisis communication management, utilizing modern communication strategies.
Experience managing contractors, agencies, and/or other third parties.
Experience with change management with special focus on leading teams during change.
Skilled at prioritization, creating order out of ambiguity.
Excellent communications skills (e.g., listening, written, oral, and data visualization)
Ability to thrive in a fast-paced multinational environment working across multiple lines of business.
Basic Qualifications:
Bachelor’s degree or equivalent work experience.
Ability to communicate and work in English language.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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Responsibilities
Responsibilities:
Develop a strategy for the Community Affairs team in APAC, based on global priorities and responding to local business needs.
Lead a team of Community Affairs professionals to successfully implement the Community Affairs strategy.
Represent Community Affairs in the regional leadership team.
Drive strategic initiatives across teams to improve Microsoft’s social license to operate.
Translate research into actionable business recommendations and influence implementation.
Oversee the development of engagement strategies that incorporate research findings and align with business timelines.
Lead strategic engagements representing Microsoft’s interest with key community groups in priority locations.
Oversee implementation of the region’s charitable budget. Ensure that local social impact investment plans are aligned to community needs and Microsoft’s global priorities.
Collaborate with CA’s global centers of excellence (functions and programs) to ensure alignment with the global strategy.
Coordinate activities with a broad set of CO+I stakeholders, including Land development, Research, Construction, Permitting, Engineering and Design, Energy, Government Affairs, End to End, and Operations teams as well as with local Microsoft teams.
Measure impact and provide progress reports.
International and national travel 25-30%.