MinRes can offer you!
- ASX 200 Company - A dynamic global leader with cutting edge innovation
- We invest in your career, with a focus on leadership, upskilling, training and development programs
- Live Your Best Life! Our benefits offer you access to deals, support and discounts to help you unlock the important things in Life – Health, Family, Recreation and Your Future with MinRes
The Opportunity
As a DTS Site Technician, you will work closely with IT Operations and the Infrastructure team to deliver high‑quality technical support, assist with the rollout of IT projects and maintain a strong focus on customer service and relationship building. This is a hands‑on role requiring problem‑solving skills, strong troubleshooting abilities and the capability to operate effectively in fast‑paced environments.
Key responsibilities:
- Provide onsite technical support to end users across various regional locations
- Deliver excellent troubleshooting and problem‑solving solutions for Windows desktop environments and Office 365 applications
- Work with networking technologies including switching, routing, firewalls and wireless systems
- Apply knowledge of MS Exchange, Active Directory, Office 365 and Azure
- Assist with virtualisation systems such as Hyper‑V and VMware
- Manage incidents, requests, and problem resolution in ServiceNow
- Support the implementation and rollout of IT projects onsite
- Deliver professional and timely customer service with clear communication
- Build and maintain strong relationships with end users
- Work collaboratively within the IT support team to resolve issues or deploy equipment remotely
What is required
- Relevant Tertiary Technology Qualification or Industry Certifications highly regarded
- Excellent knowledge of Windows Desktop Environment and Office 365
- Knowledge of networking including switching, routing, firewalls and wireless technologies
- Knowledge of MS Exchange, Active Directory, Office 365 and Azure
- Knowledge of virtualisation including Hyper-V or VMWare
- Experiencing in dealing issue, request and problem management, preferably in Service Now
- Strong customer service skills
- Strong time management and organisational skills
About Mineral Resources
MinRes is a leading diversified resources company with extensive operations in lithium, iron ore, energy and mining services across Western Australia. With a focus on people and innovation, MinRes has become one of the ASX’s best-performing companies since listing in 2006.
Our headquarters at 20 Walters Drive sets a new standard for workplace wellness. World class facilities include a café, restaurant, commercial gym, crèche, daycare and health centre, including GP.
At MinRes, the future's bright. Be part of our next chapter.
