Multiplex is a premier construction company with a simple purpose: to construct a better future. Established in Australia in 1962, Multiplex is known for shaping skylines and delivering iconic projects around the world. It has delivered more than 1,000 projects with a combined value in excess of US$90 billion.
Our business is built on people. People who share the mindset to outperform in everything we do. Combined with our inherent values (We keep it real, We care about people, We are collaborative and We have grit), it is the foundation of our Multiplex culture and enables us to fulfil our purpose
Building our Talent
To ensure IT pipeline initiatives and project outcomes are achieved, the IT Business Analyst acts as an intermediary between Global IT and the Multiplex business, to understand and define business requirements, document the business and IT demand items (Intake process) to convert to projects, assess the risks of various solutions and help prioritise competing business demands. The role also provides the opportunity to be a valuable contribution in influencing project decisions and identifying areas for process improvement.
Key Accountabilities:
- Conduct research and analysis of information and business requirements, engaging with business stakeholders to determine needs and applying existing procedures and specialized skills to develop and recommend system specifications and provide optimal solutions including:
- Act as a conduit between the business and the IT support teams to identify issues and identify solutions that balance regional needs and global consistency.
- Communicate and translate required business process capabilities and outcomes effectively between the business and IT.
- Produce documentation as required for each project (including capturing and documenting all business requirements).
- Produce ‘as-is' and ‘to-be' process maps.
- Conduct gap analysis between current and future state process.
- Support Senior Business Analysts and Project Manager as required on each project.
- Support project meetings by capturing minutes and actions where required.
- Identify impacts and risks in any proposed new process or system amendment.
- Educate process stakeholders in new processes or approaches.
- Promote architectural consistency and usability standards.
- Compile test scripts.
- Data gathering, and quantitative and qualitative data analysis, including business process metrics and measures linking to business KPIs.
- Documentation of system enhancements.
Key Skillset Required
- Bachelor's degree in any field
- Broad IT domain experience in three or more of the following areas: Business Analysis, Applications Development, Project Management, Quality Assurance, Infrastructure, and Maintenance and Support
Education and experience:
- Technical fluency - able to communicate information/issues to non-technical individuals
- Minimum 5 years relevant experience
- Excellent verbal and written communication skills
- Able to work flexible hours with teams across various global locations and time zones
- System implementation and/or development experience
- Be self-managed, able to work independently and within a team
- Strong problem -solving skills
- Aptitude to learn and apply new technologies and understand business processes
- Understanding of ITIL and IT Service Management
- Experience in coordinating testing stages
- Experience in change management
Why join Multiplex
Our people are supported to outperform in everything they do with a range of holistic benefits including:
- Professional career development opportunities, and a wealth of learning offerings through the Multiplex Learning Academy
- Bonus schemes; annual remuneration reviews; and gender equity reviews
- Salary continuance insurance
- Leave and benefits to support parents, including 18 weeks paid parental leave regardless of gender; payment of superannuation during leave; and coaching
- Health and Wellbeing programs including EAP & mental health support; group fitness; and various health checks
Multiplex is committed to a diverse, inclusive and respectful workforce and we strongly encourage applications from people of all genders, cultures and walks of life. We have an industry recognized approach to flexible work which we are constantly evolving. With external recognitions including Workplace Gender Equality Agency (WGEA) Pay Equity Ambassador, Family Inclusive Workplace Certification and Work 180 partnership, we have a strong focus on families, inclusivity and gender equality.
Please note: this role is being sourced through Multiplex directly and we will not accept applications via external recruitment agencies