Multiplex is a premier construction company with a simple purpose: to construct a better future.
Established in Australia in 1962, Multiplex is known for shaping skylines and delivering iconic projects around the world. It has delivered more than 1,000 projects with a combined value in excess of US$90 billion.
Our business is built on people. People who share the mindset to outperform in everything we do. Combined with our inherent values (We keep it real, We care about people, We are collaborative and We have grit), it is the foundation of our Multiplex culture and enables us to fulfill our purpose.
Building our Talent
Multiplex are now recruiting for an IT Technical Operations Manager. This is an exciting role that will combine a creative approach to design and implementation of our IT strategies and promote best practices for excellent user experience here at Multiplex. Lead, mentor and support the Global Systems, Network and Operational Integrations Teams.
This role is based in Sydney but will focus on our global infrastructure, network and cloud environments, with a responsibility to manage a team across Australia, the UK, & Middle East. Due to the global nature of this role there will be flexibility for home working as some meetings will be outside normal business hours.
Key Accountabilities:

• Assist with the design and implementation of IT systems to drive business results, as well as responsibilities that bring efficiencies in IT operations to help streamline system and application delivery in line with business objectives.
• Have an active responsibility of delivering certainty of service by maintaining and managing the end-to-end lifecycles of all (including cloud) and networking environments.
• Work closely with the IT Strategy and Architecture function on business requirements so a clear and concise service strategy and design can be formulated and executed.
• Manage and maintain cost-effective IT services from 3rd parties ensuring the IT budget is met.
• Through the Team and with own knowledge and skills provide technical expertise to all business-as-usual operations and IT projects, ensuring that industry best practices are followed.

Key Skillset Required:
This is a lead role that will require extensive corporate IT experience in complex IT environments. You should apply for this role if you have the following:

• Diploma of Information Technology or a Bachelor of Information Technology or equivalent
• MCSA: Windows Server 2008/2012, 2016 (preferred)
• ITIL V3/4 Foundation Certification
• Experienced in corporate IT experience in complex multi-server, multi-site, multi-domain environments.
• Experienced in Windows 2008/2012/2016 Core Services (DNS, DHCP, DFS-R, etc.)
• Experienced in Windows 2008/2012/2016 Directory Services (Group Policy management, Configuration, Scripting)
• Extension knowledge in supporting systems infrastructure. (Systems, Storage, Networks, Virtualization)

Desirable

• Microsoft Certified Solutions Expert (MCSE)
• Citrix Certified Associate (CCA) for Citrix XenApp and XenDesktop 7
• Citrix Certified Professional – Virtualization (CCP-V) for XenApp/XenDesktop 7.x
• VMware Certified Professional (VCP5) or Higher

Why join Multiplex
Our people are supported to outperform in everything they do with a range of holistic benefits including:

• Professional career development opportunities, and a wealth of learning offerings through the Multiplex Learning Academy
• Bonus schemes; annual remuneration reviews; and gender equity reviews
• Salary continuance insurance
• Leave and benefits to support parents, including 18 weeks paid parental leave regardless of gender; payment of superannuation during leave; and coaching
• Health and Wellbeing programs including EAP & mental health support; group fitness; and various health checks

Multiplex is committed to having a workforce that reflects the diversity of the global communities in which it operates and a safe, respectful and inclusive culture.We strongly encourage applications from people of all genders, cultures and walks of life. We have an industry-recognised approach to flexible work which we are constantly evolving. With external endorsements including Family Inclusive Workplace Certification and Work 180 partnership, we have a strong focus on diversity, equity and inclusion and fostering a work environment that provides our people a sense of belonging to be able to be themselves and do their best work.
Please note: this role is being sourced through Multiplex directly and we will not accept applications via external recruitment agencies