• Specialised Trade Finance Operations Role
• Ready to showcase your skills?
• Permanent full time opportunity b ased in our brand new Parramatta Offices, NSW

We know that to be Australia and New Zealand's most respected bank, we need to be good with money. And we need to be just as good with people too.

The Trade Finance Operations Team is the gateway to International Banking for our customers. Our core business is processing Trade Finance transactions involving Documentary Letters of Credit and collections. Your role is to perform a range of specialist processing activities efficiently and accurately. You will provide internal and external customers with a cost effective and efficient world best practice Trade Finance service. Team will process international transactions for clients, under Letter of Credit and Collection, based in various market segments, including Institutional Banking, Corporate, Agribusiness and Nab Business, and be able to discuss aspects of these transactions verbally with customers.

Responsibilities will include:

• Extracts & assembles data to processes forms using cheques, security documents, letters of credit, commercial shipping documents
• Ability to check shipping and commercial documents against Letters of Credit through application of governing rules
• Identify and discuss discrepancies on shipping documents presented under Letter of Credit with customers
• Process payments in AUD and Currency (CCY);
• Establish Trade Finances and Documentary Collections;
• Establishment and advising of Inward Letters of Credits;
• Assisting customers with preparing their documents under Letter of Credit;
• Respond to queries from customers and support the client relationship
• Ability to identify and extract key information from shipping documents for the purposes of preparing bank schedules and documentation;

Working efficiently towards daily deadlines, you will have strong:

• Customer service focus;
• Communication and interpersonal skills;
• Attention to detail, speed and accurate keyboard skills;
• Organisational and prioritising skills
• Ability to work as part of a team.

Having direct customer contact, you will be passionate about customer service and driven by completing accurate transactions within set timeframes.

NB: This role will require you to work directly from our Parramatta Offices. No Working from Home arrangements will be available.

To be eligible to apply, you must be an Australian / New Zealand citizen or hold permanent residency status in Australia.

We embrace diversity of thought, style and working arrangements to ensure our workforce is representative of the community that we serve.