- Join our New and Increases team in Complex Lending Solutions
- Be supported to learn and grow whilst developing the career you want
- Bring your passion to support our customer and communities to Business & Private Banking
A career that gives you more
As Australia’s leading Business Bank, we deliver lending solutions for small and medium-sized businesses across Australia and put our customers at the very heart of everything we do.
Our Complex Lending Solutions team plays a key role by providing lending support to our Relationship managers and Bankers within Business & Private Banking to deliver exceptional customer service and to allow Relationship managers to focus on developing, growing and deepening customer relationships.
In this role, you will support new and increased lending by the creation and preparation of complex lending submissions and interpretation and financial analysis of financial documents to complete the lending submission.
As a Customer Lending Solutions Associate within New and Increases you will
- Create and prepare or assist in the creation and preparation of lending submissions including obtaining and collation of information for customers
- Perform credit analysis, financial modelling and interpretation of customers financial information
- Delivering a superior customer experience by managing the end to end lending process, maintaining accountability and engaging the necessary internal/external contacts
- Developing strong customer relationships to identify new business, referral and refi opportunities and build advocacy
- Contributing to, and actively participating in, team meetings, continuous improvement practices and sharing of skills and knowledge
What you will bring
- Knowledge and experience of lending processes and credit experience (desirable)
- Demonstrated experience understanding and interpreting financial documentation
- Understanding of policy and verification requirements
- A business or finance qualifications preferred
- A willingness to continue learn and strive to achieve positive customer outcomes
This is a full time opportunity available within our Business Banking Centre in Moorabbin Airport.
How we will support you
Our Associates are key to supporting our bankers as they support our customers. If you are looking for a role that gives you a platform to build your career in credit lending and assessment, this is the role for you. We offer a training program where our highly supportive leaders will provide you with the knowledge and tools to be a high performing Complex Lending Solutions Associate with a mix of hands on learning and training.