• Permanent Group 1 opportunity
• Join a friendly, experienced and fast paced team
• Melbourne based at NAB Place, 395 Bourke Street NAB
  
  

At NAB, we believe success comes from our people. We're committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers - and for the community too.

This role supports the Unit by attending to a range of administrative activities in order to ensure that Managers/Team Leaders are facilitated in the provision of an efficient and high-quality service to internal and external customers. You will liaise with customers and various stakeholders, so exceptional communication and interpersonal skills are essential for this dynamic role!

Key Responsibilities include:

• Day to day servicing and client fulfilment request
• Work with Business, Transactional and Agri Banking Managers to support the Commercial and Corporate Cards Client portfolio
• Adhere to committed deadlines and communicate with value chain stakeholders regarding issues or delays
• Report any problems or issues encountered while performing the job holders’ duties that may affect the level and quality of services provided to the Team Leader, Analyst, or Operations Manager, so that corrective action can be taken.
• Sharing knowledge and assisting colleagues as appropriate or other teams as specified by line management
• To conform with all internal operating policies and procedures
• Support in identifying opportunities to improve personal performance/ and contribution to our Big 5
• To identify opportunities for productivity improvements to systems and procedures.

What skills & attributes will I need?

• A genuine passion for customers, putting customers at the forefront
• Willingness to improve and enhance customer experience
• Attention to detail
• Strong communication skills coupled with the ability to liaise with multiple stakeholders
• Problem solving via reconciliation and reporting
• Experience with eBobs, Siebel and B2K is highly regarded
• Works well in a fast paced and high performing environment

Choosing NAB to progress in your career:

You’ll have the opportunity to work with some of the industry’s best leaders and client focussed colleagues across a range of industry sectors. Long term, this role will elevate your brand with senior decision makers and key stakeholders across the Enterprise giving you the chance to springboard further career mapping and structured career progression opportunities. We will provide you with comprehensive training, a collegiate national team environment and mentoring from experienced well-rounded leaders. You will be rewarded for the expertise that you will develop in this role, which will provide you with a strong foundation of generalist banking and structured finance skills to serve you well in achieving your future career aspirations.

Based at the brand new NAB Place, 395 Bourke Street, the building is state-of-the-art, enabling deep collaboration between colleagues and customers over 39 levels and designed to allow maximum flexibility. The precinct is rich in heritage with many of Melbourne’s favourite destinations at its doorstep. Venture in by public transport, bike or car with flexible options based on the way you work now and in the future.

NAB are committed to gender equality and are proud to be an equal opportunity employer and have a diverse and inclusive workforce. We have committed $70bn in financing to help address climate change and we also provide 2 days of paid leave each year through our employee volunteering program to support community organisations that you’re passionate about. We support our colleagues to be their best by offering a wide range of flexible and hybrid working arrangements, educational, financial, lifestyle, and health & well-being benefits. For more info, please visit here.

Application:

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.

Please note candidate screening methodologies and interviews may be conducted prior to the closing date of the job advert.

To help keep our community safe, candidates are required to comply with vaccine requirements outlined in state based public health orders