• Be recognised as a leader, empowered to deliver and succeed
• Use your passion to support our customer and communities
• Join a company that’s invested in you

It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

It’s a good time to see what more you can find at NAB as a Head of Domain Delivery

The Role

You work closely with the Domain Orchestration lead, Sub Domain Leads and Heads of Engineering to orchestrate and sequence delivery of Business Outcomes

You facilitate collaboration between other Domains and dependent Technology service Teams that have squads simultaneously delivering to the same overarching outcomes. You contribute to cross-domain forums.

You have people leader accountability for Delivery roles within the domain to develop and grow our staff and improve performance.

You liaise between business and technology to coordinate delivery of complex and strategic initiatives

Key components of your role will entail:

• Align strategic direction of Tech delivery across sub domains and squads working on the same, highly complex business outcomes
• Provide targeted communication to all stakeholders to ensure clear understanding of dependencies, deliverables, and issues as well as to measure and manage stakeholder expectations. You work with senior stakeholders across many parts of the organisation.
• You provide leadership across very large-scale Business Outcomes, with significant financial investment, broad resource demands, and extended timeframes
• You are required to develop deep working relationships with many vendors across multiple (and competing) offerings, while operating in a highly complex stakeholder environment across multiple Domains
• Coordinate the operating rhythm to support lean governance processes for all change activity
• Drive technology workforce planning for the Domain and Sub-Domains working with Domain Orchestration Lead to create inputs to the Banks quarterly planning process (QDR)
• Monitor Domain delivery performance metrics and support the Sub Domains leads with uplift interventions where required
• Support (Sub) Domain Leaders and Tech Executives in removing and resolving impediments

What you will bring:

• At least 10 years in complex project, program, portfolio, or delivery management preferably with at least 7 years in banking and financial services. Payment’s experience looked upon favourably.
• Demonstrable experience and outcomes in agile ways of working and agile at scale approach
• Managing the delivery of very large complex programs containing multiple streams, with multiple vendors (typically >$50m excluding software & hardware)
• Building, leading, and managing teams of between 10-200+ people (dotted line)
• Extensive use of structured program and project management methodologies, inclusive of change management and technology delivery
• Track record of providing quality insights that help drive decisions to ensure teams are operating effectively and delivering consistent results in a large complex organisation
• Strong understanding of technology, analysis and business process-based solutions

Make a difference through your work
At NAB, we work together to deliver exceptional outcomes that exceed our customers’ expectations. We’re an ASX listed organisation that has been serving Australian communities for more than 160 years. We’re investing in positive change and our work changes the future of banking. Our colleagues have an impact far beyond work, and you’ll be part of a team that is helping to solve some of society’s biggest challenges.

A diverse and inclusive workplace works better for everyone.

At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

Join NAB
If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.  

To be eligible to apply, you must have Australian or New Zealand citizenship or Australian permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Please note unsolicited CVs from agencies will not be accepted.