- Empowered and fast paced role
- Create great digital experiences
- Full time, permanent opportunity
Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper
About the role
The Digital Sales Test & Target Team exists to optimise NAB’s digital experience (including web, internet and mobile banking channels) through executing experiments (A/B or multivariate testing) and providing targeted experiences to our customers based on their needs. As an Optimisation Consultant you will build and implement new experiments and personalised experiences, using Adobe Target, to improve the customer experience and increase digital sales outcomes.
You will manage the end to end development of new opportunities, from sizing / shaping the solution through to implementing the experience to customers. You will work with business and technical stakeholders to identify and implement improvements to how we deliver optimisation and personalisation across our digital experience.
Key responsibilities include:
- Using Conversion Optimisation Tools (Adobe Target) along with web development technologies (HTML5, CSS, Javascript) to build new digital experiences
- Work with Business stakeholders including UX/UI, Product, Digital and Marketing specialists to shape and design new test experiences, and ensuring that tests are built to required specifications
- Explore and deliver new capability initiatives that enable scaling the use and value of Optimisation and Personalisation into new channels and experiences
- Identify and implement improvements to development practices and processes to continuously improve speed to market, customer experience and benefit realisation
To be successful in this role you will have the following skills and experience:
- Hands on experience with optimisation platforms, ideally Adobe Target
- Strong working experience in HTML5, CSS and Javascript
- Strong knowledge of web application development and accessibility development practices
- Experience with javascript frameworks such as NodeJS, jQuery and React.
- Experience working with Adobe Experience Manager (or other CMS platforms) and Analytics Tools (such as Adobe Analytics)
- Understanding of version control system such as Git
- Experience working with agile practices
If you have the skills and drive that we are looking for, we would love to hear from you.
By joining the team, you are committing to putting our customers’ needs first every time. You will be ambitious for growth; always curious and learning from colleagues. You will speak honestly, always valuing the time and opinion of others. You will own your work, doing what’s right, even when it’s hard.
NAB, invested in you
We support our colleagues to be their best by offering a wide range of educational, financial, lifestyle, health & wellbeing benefits
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Candidate screening and interviews may be conducted prior to the closing date of the job advert.
To help keep our community safe, candidates are required to comply with vaccine requirements outlined in state based public health orders.
