- Showcase your Leadership capability & drive our branch & its people to the next level of success!
- Superb opportunity to be the driving force behind the growth & development of our branch & its people!
- Be rewarded & recognised for your superior Leadership capability in this fantastic Branch Manager role with NAB!
Your new role awaits…
NAB has a long and proud heritage, serving the Australian community for more than 160 years! We have a national team of over 5,400 passionate professionals helping millions of our customers across a network of over 600 Retail branches. We engage, educate and serve our customers to help make their banking simple and easy. Our Bankers are respected and recognised within their communities for the value they bring!
NAB’s Branch Managers are community leaders – working to build and maintain trusted relationships with local customers, businesses and community partners. Ultimately responsible for the overall business performance of our Shepparton branch, your role as Branch Manager will see you engage in strategic business development, cross-channel collaboration, and empowering and inspiring our Bankers to deliver a consistently exceptional, signature customer service.
A typical day will include…
- Motivating, developing and inspiring your team
- Championing an outstanding customer experience
- Driving sales and maximising customer opportunities
- Working collaboratively with internal business channels
- Completing operational duties within the branch including assisted transactions and meeting customer needs
- Driving a risk aware culture and being accountable for operational risks within the team
- Raising awareness of NAB’s digital offering and educating customers on how these can be utilised
- Driving activity to achieve business performance targets including revenue growth, customer service scores and referral targets
- Supporting and serving your local community, clients and customers
What you will bring…
- Proven people leadership / management experience is essential
- A Banking, Sales, Lending or Distribution background is highly desirable
- Strong business acumen
- A genuine passion for world-class customer service
- Charisma, drive, high-energy and a passion for people!
A diverse and inclusive workplace works better for everyone.
At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.
About us
NAB has a long and proud heritage, serving the Australian community for more than 160 years. We have a national team of over 5,400 passionate professionals helping millions of our customers across a network of over 600 Retail branches. We engage, educate and serve our customers to help make their banking simple and easy. Our Bankers are respected and recognised within their communities for the value they bring.
NAB, invested in YOU
With more than 35,000 people serving 10 million customers in Australia and around the world we are proud to have dedicated $70 billion to help address climate change, be recognised as a Gold and Platinum Qualified employer for LGBTI Inclusion by AWEI, and endorsed as an employer for Women by Work180. We support our colleagues to be their best by offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. For more information please visit here.
To be eligible to apply, you must have Australian or New Zealand citizenship or Permanent Residency status.
Please note: screening and interviews may be conducted prior to the closing of this job advertisement.
Internal Applicants: To avoid disappointment, you are encouraged to have a minimum of 18 months tenure in your current role and you should have your people leader’s endorsement to apply and participate in the selection process. Further information is available HERE
