• Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career.
• You can define your own career path
• Work in a collaborative and inclusive team environment

It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

It’s a good time to see what more you can find at NAB as a Marketing Analyst.

The role:

Marketing Analysts in NAB’s consumer banking division perform a wide range of tasks to enable us to communicate directly with our 5M customers as individuals.

Your opportunity

The customer communications and insights team are responsible for the overall analytics to support the design and development of customer communication across numerous communication channels, including email, the NAB mobile app, bankers, etc. We use and are exposed to numerous world-class tools and now work almost exclusively in AWS. This is an opportunity to learn about marketing automation and personalisation at one of the most data-rich organisations in Australia.

The role and Day to day will include

You will work directly with marketing leaders while part of a large marketing analytics chapter that will educate and support you. Day to day, you will play a central role in 1:1 communication at NAB:

• A wide range of data and analytics processes, such as:
• Conventional campaign execution using Adobe Campaign
• Writing transformation scripts to bring new data into the automation environment
• Customer insights to understand and predict behaviour
• Error-free data manipulation
• Designing communication campaigns, especially audience design
• Commissioning advanced analytics such as predictive modelling from specialist teams

What you will bring:

The only technical requirement to join the team is intermediate SQL skills. Don’t worry if you don’t know what “intermediate” means – one of the first things in our selection process is a short online SQL test to benchmark you.

Beyond SQL, we are very flexible. We look for people who are eager to learn and keen to explore the world of marketing automation. We look for a range of things on CVs, but we have hired people with none of these things in the past and they have gone on to become strong members of the team:

• Tertiary qualifications in analytics, software engineering, information systems or mathematics
• Experience in marketing, ideally with marketing automation
• Experience as an analyst in a large organisation, ideally financial services
• Experience working directly with non-technical stakeholders and making recommendations regarding the analytics that could be done

No-one has ever joined the team with the full set of skills needed so please don’t be put off by this list. Everyone spends much of the first-year learning and we look for SQL plus a desire to learn and determine your own workstack.

A diverse and inclusive workplace works better for everyone.

At NAB, we are intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It is a huge part of what makes NAB such a special place to be.

More focus on you

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. For more information, please click here.

Join Nab

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Please note unsolicited CVs from agencies will not be accepted.