- Make a genuine difference through the work you do
- Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career.
- Outstanding opportunity to further your career and specialism
It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.
It’s a good time to see what more you can find at NAB as a Senior Change Manager!
The role
The acquisition of Citigroup Australia’s consumer business supports NAB's strategic growth ambition for Personal Banking, helping the bank achieve its goals faster as it drives toward being Australia's best Personal Bank. NAB has mobilised an integration team to support the transition of Citigroup Australia into NAB's Personal Banking Division and integration of both businesses.
We currently have an exciting opportunity for a Senior Change Manager to join our fast-paced and performance-driven Domain Edge integration team in Personal Banking.
Your opportunity
This exciting role is part of Project Edge Operations Sub Domain team and will be responsible for the development and execution of change management plans to support the EDGE USL Platform Build and /or Citi Integration Sub-Domains. This will involve extensive colleague and stakeholder engagement and change activities to deliver on the scope of work across the bank.
The in-scope NAB Operations teams are:
- PB Lending Assessment
- PB NAB Direct
- EO Lending Services
- EO Payments & Enterprise Services
- EO NAB Assist
- EO Workforce Management
- Fraud Operations
- Financial Crime Operations
- CS NAB Resolve
- Retail Bankers
The role and Day-to-day will include:
- Designing, supporting, and implementing change management plans for assigned workstreams within the Operations Sub Domain
- Driving overall engagement in work streams for colleagues and stakeholders for in-scope for NAB Operations teams
- Overseeing all aspects of your change plan delivery and timelines
- Providing ongoing support to the Operations Change Lead and other change management team members
- Development of agreed change artefacts: stakeholder matrix, change impact assessments, change management plans, communication and engagement plans, training plans, business readiness, etc.
- Managing and responding to any risk or compliance-based issues for assigned work
- Acting as an SME and information source for all things change
What you will bring:
- Extensive experience in Change Management (preferably 3 or more years’ experience)
- Experience with Change Management tools and methodologies
- Strong understanding of Personal Bank and NAB
- USL and/or Operations product knowledge
- Project change management experience
- Strong stakeholder engagement and influencing skills
- Strong communication and writing skills
- A Proactive approach and enthusiasm for being a change agent and champion
- A partnership mindset to work effectively across disciplines and deliver key outcomes.
A diverse and inclusive workplace works better for everyone.
At NAB, we are intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It is a huge part of what makes NAB such a special place to be.
More focus on you
We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.
Join NAB
If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.
Please note unsolicited CVs from agencies will not be accepted.