Job Expectations
Build your career and Australia’s future.
Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.
A fantastic opportunity has presented itself for a Senior Account Manager WA, reporting to the Account Director.
A bit about your role
As the Senior Account Manager for WA, you will manage and grow a portfolio of strategic new development customers, with a primary focus on Western Australia. You will work closely with developers, consultants and industry partners, spending much of your time in customer‑facing engagement to identify and progress commercially strong development opportunities aligned to nbn’s priorities.
You will lead the end‑to‑end contracting process for new developments, ensuring opportunities meet defined premise targets and contribute to first‑time connection outcomes. Managing strategic accounts, you will balance relationship building with commercial discipline to deliver agreed sales targets and sustainable growth. Collaboration is central to your success, with strong partnerships across internal sales, delivery and planning teams supporting a seamless customer experience.
A bit about you
You bring strong experience as a Senior Account Manager within telecommunications, or a strong background in the property development sector with the capability and willingness to learn the nbn environment. You are confident working autonomously and commercially astute, with a natural eagerness to develop and sustain relationships.
You build trust through clear, respectful communication and enjoy working collaboratively with customers and colleagues alike. Curious, adaptable and purpose driven, you are motivated by making a meaningful impact for customers and communities across WA.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.
Equal Opportunities for All
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.
Where to from here?
If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note that this role is a Permanent opportunity and applications will close at midnight on Tuesday 5th May 2026.
To be eligible for this role, you must have full working rights in Australia.
