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Senior Manager Planning and Design Service Delivery


Location: Melbourne

Job Type: Full time


Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A fantastic opportunity at nbn, Australia’s largest infrastructure project, as the Senior Manager Planning and Design Service delivery, reporting to the Executive Manager, National Test Facility, where you will join the Integrated Network Environment Service (INES) team, a key pillar within the IT Network and Service Operations business unit.

A bit about your role

The Integrated Network Environment Service (INES) team is a customer-centric organisation responsible for delivering environment services that consistently meet expectations and support the delivery of testing outcomes. In line with nbn’s vision and strategy, INES is developed to promote innovation, simplification, quality and improved customer experience.

INES is accountable for building, operating, and maintaining the integrated network test environments supporting nbn Co’s IT/OSS and network capabilities across its fixed, wireless, and satellite technologies, as well as the underlying infrastructure to meet this accountability.

As an integral member of the INES leadership team, Senior Manager Planning & Design Service Delivery leads strategic planning and end-to end design of nbn network test environment solutions driving alignment of network environment design to the test environment strategy.

A critical aspect of this role is a focus on setting best practice examples, building world class expertise, mentoring and developing mastery and autonomy in team members to ensure they have the right capabilities to deliver end-to-end test environment solutions covering all network technologies within nbn to meet future network capability requirements.

The Senior Manager Planning & Design Service Delivery will act as an escalation point for resolution of issues impacting network test environment design and will own and develop all network test environment design processes and ensure that appropriate checks and balances are in place to deliver the required quality.

A bit about you

To be successful in this role you will have significant experience managing network test environments and labs coupled with extensive experience in senior leadership. A strong working knowledge of telecommunications or technology industries is required as well as exceptional change management, stakeholder engagement and negotiating skills. You will be highly experienced in agile ways of working with proven experience with network design practices, scoping, forecasting and estimating work for technical delivery.

Life at nbn

Please note that this role will be a permanent position and applications for this role will close at midnight 15 December 2022.

At nbn our people have a clear and shared purpose - empowering Australians to redefine the way they live, work and play into the future. As one of the Australia’s largest infrastructure projects ever undertaken in Australian history, you’ll be part of a team building a brighter future for the country.

In your personal career, you’ll benefit from technical training for professional development, leadership programs and access to the latest technology, as well as being led by a diverse executive team.

nbn is committed to an inclusive, flexible and supportive workplace where everyone can feel valued, respected and have equal opportunity to thrive and succeed. We encourage applications from people of all ages, nationalities, abilities and cultures - including Aboriginal and Torres Strait Islander peoples, the LGBTI+ community and people living with disability. We're happy to adjust our recruitment process to support accessibility needs – we encourage you to advise us at the time of the application via

We actively focus on our people having a fair go at reaching their career aspirations. We’re committed to equal opportunities for all employees. With initiatives like Women’s Leadership Programs, a commitment to equal pay, flexibility and market leading parental leave, we truly are paving the way for true equality in the workplace.

Continue the conversation

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

At nbn, health, safety and wellbeing will always be our highest priority and we are committed to protecting our employees, families, partner workforces, and the customers and communities we serve. nbn recognises that vaccinations against COVID-19 are critical and necessary for our future. As such certain workers are expected to be vaccinated against COVID-19 unless a valid medical exemption is provided. For further information please refer to our Covid-19 Vaccination Policy.

At nbn our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the nbn™ network. nbn also aims to build a network that minimises energy use and can be operated with minimal impact on the environment.

Worker Type


Time Type

Full time