Job Expectations
Build your career and Australia’s future.
A fantastic opportunity at nbn, Australia’s largest infrastructure project, as the Continuous Improvement Specialist, reporting to the Partner Quality and Innovation Manager, where you will join the Field Services Division.
A bit about your role
This role will be responsible for driving and delivering key business strategies and planning activities as well as proactively collaborate and identify areas of opportunity for improvement in process.
You will share insight and knowledge across our Field Partnerships Team and wider Field Operations teams to enable best practice and undertake post-implementation reviews to ensure changes have been implemented and are effective in delivering nbn’s business objectives.
As well as identifying performance opportunities, you will also ensure risks and issues are mitigated through effective relationships with our key stakeholders and provide support governance and distribution of insights from the quality assurance program to identify pain points and improvement opportunities within our Delivery Partner network.
You will drive broader business outcomes and initiatives by using data driven insights to advocate and implement change and improvement across process and capability, as well as identify and monitor our key leading and lagging indicators to introduce critical control points to enable early identification and management of customer challenges.
A bit about you
The successful candidate will have the capabilities and experience working on end-to-end projects providing professional services in the areas of Quality and Continuous Improvement.
Ideally you will have broad experience in a construction or telecommunications environment and experience working on business analysis, or financial reporting.
Beyond this, you have proven experience working with multiple stakeholders at a senior level with the ability to drive effective outcomes.
Life at nbn
Please note that this role will be a Permanent and applications for this role will close at midnight Friday, 25 November 2022
At nbn our people have a clear and shared purpose - empowering Australians to redefine the way they live, work and play into the future. As one of Australia’s largest infrastructure projects ever undertaken in Australian history, you’ll be part of a team building a brighter future for the country.
In your personal career, you’ll benefit from technical training for professional development, leadership programs and access to the latest technology, as well as being led by a diverse executive team.
nbn is committed to an inclusive, flexible and supportive workplace where everyone can feel valued, respected and have equal opportunity to thrive and succeed. We encourage applications from people of all ages, nationalities, abilities and cultures - including Aboriginal and Torres Strait Islander peoples, the LGBTI+ community and people living with disability. We're happy to adjust our recruitment process to support accessibility needs – we encourage you to advise us at the time of the application via recruitment@nbnco.com.au
We actively focus on our people having a fair go at reaching their career aspirations. We’re committed to equal opportunities for all employees. With initiatives like Women’s Leadership Programs, a commitment to equal pay, flexibility and market leading parental leave, we truly are paving the way for true equality in the workplace.
Continue the conversation
If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
At nbn, health, safety and wellbeing will always be our highest priority and we are committed to protecting our employees, families, partner workforces, and the customers and communities we serve. nbn recognises that vaccinations against COVID-19 are critical and necessary for our future. As such certain workers are expected to be vaccinated against COVID-19 unless a valid medical exemption is provided. For further information please refer to our Covid-19 Vaccination Policy.
At nbn our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the nbn™ network. nbn also aims to build a network that minimises energy use and can be operated with minimal impact on the environment.
