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Employee Relations Specialist


Location: Australia, Sydney

Job Type: Full time


Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A bit about your role

As an Employee Relations Specialist, you will be accountable for delivering high quality ER case management services and provide general support in managing the organisation’s Employee/ Industrial Relations initiatives. Additionally, this role will advise on nbn policy and legislative requirements as they apply to employees. Key requirements will be timeliness, accuracy, and effectiveness.

The role will carry the responsibility of conducting quality workplace investigations in accordance with nbn policy and legislative frameworks, providing specialist ER coaching, strategy, advice, and support to stakeholders, assisting in the application and management of industrial instruments to ensure compliance and mitigate risk.

Lastly, the role of ER Specialist will support the compilation and analysis of ER metrics and trend analysis information including case management, performance management & disciplinary statistics. Partnering with and coaching appropriate P&C function to address and manage risk associated with all employee matters by applying informal and formal approaches as appropriate.

A bit about you

Proven ability and significant experience in managing complex HR/ER matters up to and including termination. Specifically, undertaking workplace investigations, and overseeing performance and behaviour management processes.

You will have expertise in delivering pragmatic and commercially focused outcomes from complex employee relations cases, influencing and coaching leaders in sensitive employee matters.

Critical to the role is the demonstrated ability to proactively engage and work collaboratively with key stakeholders in relation to managing and progressing investigations and cases.

Life at nbn

*Please note that this role is Permanent Opportunity, and applications for this role will close at midnight on Friday 2nd of June 2023

At nbn our people have a clear and shared purpose - empowering Australians to redefine the way they live, work and play into the future. As one of the Australia’s largest infrastructure projects ever undertaken in Australian history, you’ll be part of a team building a brighter future for the country.

In your personal career, you’ll benefit from technical training for professional development, leadership programs and access to the latest technology, as well as being led by a diverse executive team.

nbn is committed to an inclusive, flexible and supportive workplace where everyone can feel valued, respected and have equal opportunity to thrive and succeed. We encourage applications from people of all ages, nationalities, abilities and cultures - including Aboriginal and Torres Strait Islander peoples, the LGBTI+ community and people living with disability. We're happy to adjust our recruitment process to support accessibility needs – we encourage you to advise us at the time of the application via

We actively focus on our people having a fair go at reaching their career aspirations. We’re committed to equal opportunities for all employees. With initiatives like Women’s Leadership Programs, a commitment to equal pay, flexibility and market leading parental leave, we truly are paving the way for true equality in the workplace.

Continue the conversation

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

At nbn, health, safety and wellbeing will always be our highest priority and we are committed to protecting our employees, and the customers and communities we serve. nbn recognises that vaccinations against COVID-19 are critical and necessary in certain situations. As such workers who regularly engage face to face with our customers or the community must be fully vaccinated against COVID-19 (which means two doses of an ATAGI approved vaccine).

At nbn our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the nbn™ network. nbn also aims to build a network that minimises energy use and can be operated with minimal impact on the environment.

Worker Type


Time Type

Full time