Couchbase - Site Reliability Engineer

Job Summary

In this exciting time of growth, we’re searching for a Senior Site Reliability Engineer to join our growing Technical Operations team here at Instaclustr. Now part of Spot by NetApp, we are a Canberra based open source as-a-service company, delivering reliability at scale. We manage cutting edge open-source technologies (Cassandra, Kafka, PostgreSQL, Redis, OpenSearch and Cadence) for our customers around the world.

Keen to find out more read on!

• Unique opportunity to be a core member of a growing team while working closely with the customer to grow our CouchBase fleet.
• Responding to customer queries and incidents, diagnosing and solving complex issues primarily on CouchBase.
• Undertake complex cluster operations such as migrations, upgrades, backup and maintenance.
• Mentor Level 1 team members as they build their technical capabilities.
• This role will grant you the opportunity to gain knowledge on Apache Cassandra, Kafka, ElasticSearch, PostgreSQL and other supported technologies.
• Opportunity to contribute to open source projects.
• Provide expert operational support to our nodes running in the cloud (AWS/Azure/GCP) using tech such as Linux, Docker and languages such as Python, Java and Bash.
• Investigate issues and apply maintenance procedures to optimise the performance and stability of production systems.
• Develop and continually improve our suite of internal automation tools, applications and processes.
• Participate in an active rotating roster within the TechOps team.

Location: Its a remote role with in Australia OR Canada

About you

• Have strong experience in CouchBase and a desire to learn and develop more.
• Strong knowledge and experience with Linux and comfortability working from the command line.
• Exceptional ability to communicate clearly and professionally.
• Preferably have past IT Customer service/support experience.
• Programming skills in Python/Java/Go alongside source code control using Git.
• Experience in working with NoSQL databases (Cassandra, MongoDB etc).
• Fundamental computer science/software engineering skills, particularly operating system internals, memory management and networking.
• Ability to work as part of a team.

Education

• Computer Science/IT Graduate or other formal qualification
• 10+ years of experience and at least 3 years managing CouchBase installations.
• CouchBase professional Administration Certification would be a plus.

Equal Employment Opportunity
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

NetApp Australia is proud to collaborate with WORK180 – an international jobs network that connects smart businesses with talented women. See our full list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180: https://au.work180.co/employers/netapp/about