Let’s talk about this role

At nib, we're driven by a bold purpose, to improve health and wellbeing for our members and communities. We’re currently seeking a Senior Manager, Health Programs to lead the strategy, design, delivery, and continuous improvement of our health program portfolio across Australia. This is a unique opportunity to play a critical role in shaping innovative, evidence-based health services that improve outcomes for our members and deliver measurable business value.

Reporting to the Group Chief Medical Officer, you’ll be responsible for leading the end-to-end lifecycle of our health programs, from strategic planning and commissioning to implementation, evaluation, and ongoing enhancement. You'll manage a diverse portfolio of initiatives including chronic disease management programs, health screening and assessment, telehealth services, and more, ensuring our offerings are impactful, member-focused, and aligned with our strategic objectives.

Your responsibilities will include:

• Developing and executing a robust health program strategy that addresses emerging needs and opportunities

• Commissioning and managing high-quality, safe and effective programs with internal and external providers

• Driving innovation across the portfolio with a focus on digital health, data-led insights, and continuous improvement

• Leading a high-performing team and fostering a culture of collaboration, curiosity, and accountability

• Ensuring regulatory compliance and clinical quality across all program activities

• Partnering with stakeholders across the organisation to optimise program outcomes and member experience

Let’s talk about you

You are a strategic and commercially minded health leader with a passion for improving health outcomes and a deep understanding of healthcare delivery, especially within the private healthcare landscape. You bring experience in program commissioning, co-design and delivery, and can balance clinical excellence with strong business acumen. Your experience in developing innovative health program portfolios will enable you to make a measurable contribution to the organisation’s strategic objectives and position it as a bold innovative leader within the private health sector.

What you'll bring:

• Relevant tertiary qualifications in health or a related field (e.g., nursing, allied health, pharmacy), with extensive experience in healthcare program leadership

• Proven experience in private healthcare and/or health insurance environments

• A strong understanding of health innovation, digital and virtual models of care, evaluation methodologies, and human-centred design

• Highly developed ability to establish strong collaborative relationships with key stakeholders and successfully lead complex cross-functional initiatives

• Engaging management style with proven track record in managing high performing teams

• Exceptional analytical and conceptual skills with a focus on finding practical ways to delivery high quality results

At nib, we recognise that some people may only apply when their education, skills and/or experiences are identical to what an employer is looking for in a candidate. We’re always on the lookout for curious individuals who will add to the culture at nib Group – so if this role resonates with you, please apply!

Let’s talk about diversity, equity and inclusion

We embrace a flexible working environment and welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, veterans, LGBTQIA+ as well as culturally diverse community members to apply for open roles.

nib Group is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or would like this advertisement in an alternative format, please contact us at nibemployment@nib.com.au

Let’s talk about working at nib

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit to set up a functioning home workspace. At nib, we’re committed to creating a flexible working environment where you’re free to be you.

Other benefits to support you at work (and play) include:

• Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance

• The opportunity to give back to the community through paid leave for volunteering through nib Foundation

• Support your better health – whatever that looks for you - through our nib Well Program and corporate fitness discounts

• Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits

• Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

Let’s talk about who we are

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.

We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.

The fine print

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.