At Objective, we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government.
We're looking for our next rock star Senior Customer Success Manager (CSM) based in Melbourne where you'll be responsible for driving customer outcomes and long-term value by acting as the strategic partner between the customer and Objective. Reporting to the VP of Customer Success, you'll be a key member to balance customer advocacy with commercial outcomes, strengthen relationships across all organisational levels, and guide customers through adoption, expansion and long-term retention.
Please note this position is based in Melbourne and will require the successful candidate to reside here. If you are interested, we encourage you to apply immediately and become part of our team!
If you do not tick every box, do not let that stop you. We value potential, learning agility, and diverse perspectives just as much as experience, and we encourage you to apply.
At Objective, we recognise and celebrate our diverse team as pivotal to our strong employee engagement and our high-performing culture, underpinned by Our Values.
We are an equal opportunity employer. We do not discriminate based on any protected characteristics or on any other basis prohibited by applicable laws in the regions where we operate.
To ensure a positive experience, please inform our Talent Team of any adjustments or accommodations you may require during the recruitment process, so we can support you effectively.
