Pacific National

Location: Enfield

Job Type: Full time



  • Extend your operational and safety leadership experience joining our team
  • Inspire, coach, and supervise our operational team in Enfield
  • 12 hour rotating shifts, weekend and night work required

Pacific National is committed to diversity in our workforce and encourages women and Aboriginal and Torres Strait Islander people to apply.

About the role

The Supervisor plays a key role in providing leadership and guidance to train crew, as well as leading and coordinating the day-to-day operations. You’ll be expected to manage a team of direct reports, providing leadership and support in a collaborative and inclusive manner.

This role will have a strong emphasis on implementing business improvements, cultural change, safe working improvements and ensuring productive workplace practices.

In addition, the Operations Supervisor is responsible for ensuring Pacific National trains run on time, safely and efficiently through consultation with Pacific National’s Integrated Planning Services department and Network Control.

Key responsibilities include:

  • Inspiring and leading a team of safety-focused people by revising, coordinating, and managing operational resources
  • Ensuring compliance with the relevant network access regulations and policy standards
  • Developing and maintaining the knowledge, skills and attributes required of your team with a focus on coaching, mentoring, and safety
  • Coordinating the implementation and communication of organisational, divisional, and local safety instructions, as well as assessing your team members via driver performance and safety observations
  • Commitment to providing world's best customer service; building excellent relationships with all customers (internal and external) and identifying and developing improved business solutions for our customers.
  • In order to be successful in this role, you will have a strong safety background and:

About you

  • To be successful in this role, you will have strong safety leadership skills and a background in the Rail, Logistics or Transport industry. We are looking for someone who can challenge the status quo and can adapt quickly to a changing environment.
  • Other than that, you have:
  • Experience in leading, coaching and motivating an operational team in a fast-paced environment
  • Experience in building and developing a multi-faceted team with a key focus on driving a strong safety culture
  • Excellent communication and influencing skills with the ability to communicate and collaborate effectively at all levels
  • Proven strengths in problem solving and analytical ability
  • Qualifications in Transport, Logistics or Business Management is advantageous

The benefits

  • Opportunities for growth and career development
  • Access to mentoring programs
  • Flexible working arrangements (subject to business needs)
  • 6 weeks paid parental leave for primary carer at full pay following 12 months of service
  • Opportunity to purchase additional annual leave
  • Provision of Salary Continuance Insurance
  • Novated leasing and discounts on selected health insurance funds, travel, gyms, retail brands, vehicles and more.

About us

Our culture embraces diversity and flexible work options. Working for us will put you in a strategic position with your career, with opportunities for growth and development along with financial and nonfinancial benefits, such as paid parental leave, opportunity to purchase additional annual leave, discounts on health insurance, travel and more. We are seeking applicants who share our values: Make it simple, Share more, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with, and play an important part in motivating us all to do our best work. We embrace diversity in our workforce and encourage everyone to apply.

Closing date

applications close on 11th Oct 2022

Next steps

Are you ready to be part of our future?

To apply, please click on the 'Apply' button below and follow the prompts.

To find out more about Pacific National, our benefits and opportunities we offer, visit our careers page:

Home Safely Every Day – Pacific National’s top priority is getting you home to your family safely every day.

You’ve got this!