Human Factors & HSE Program Specialist

• 12-month contract role
• Rare opportunity to deliver a high profile program
• Open to different locations across Australia

About us

Pacific National (PN) is the largest private provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running. We are a company built on solid foundations and we are incredibly proud of the essential role we continue to play supporting Australia’s supply chain. At Pacific National, we take great pride in delivering our best every day and have a relentless focus on customer service and place safety above all else.

We operate nationally with approximately 3,500 staff in over 90+ sites across Australia. We respect and care for the communities in which we operate and continue to evolve our community engagement and strengthen relationships through partnerships and investment. We are focused on reducing the carbon emissions of our business, while also enabling the reduction of carbon emissions in the broader supply chain to support the National targets.

About the role

The Human Factors (HF) and HSE Program Specialist is responsible for managing and delivering key HSE programs at PN with a specific focus on improving Fatigue Risk Management. This role is required to collaborate with design teams and other key stakeholders to integrate human factors considerations into the design and implementation of HSE programs. The role is also required to identify and evaluate the human factors risks and issues for end user groups and integrate best practice human factors into operational design.

The HF and HSE Program Specialist would also assist the broader HSE team to understand and apply any changes or new initiatives and, where necessary, support them in the education of their client groups.

Key responsibilities include:

• Update fatigue management standard and guideline in relation to:
• Fatigue-related hazards
• The core principles of fatigue risk management; and
• Develop a decision-making pathway for applying those principles
• Collaborate with various teams, to integrate human factors considerations into the development process
• Direct and conduct human factors analysis at Project level, including task analysis and workload analysis
• Undertake human factors integration into nominated projects and monitor compliance
• Provide technical advice to nominated projects on HFI and the application of HF principles
• Prepare HF reports, including HF assessment reports, assurance reports and post-implementation reviews
• Capture and manage HF risks derived from Projects, HF workshops and ensuring closure of HF requirements
• Undertake HF awareness-raising activities with internal and external Project teams and stakeholders as needed to support early and effective HFI
• Develop and maintain detailed program and project plans and reports to track progress
• Ensure effective change management including communication planning and stakeholder engagement, developing and updating processes and procedures where required, and training for key stakeholders
• Other HF and HSE projects and activities as required

About you

As a motivated and experienced Human Factors and HSE Specialist, you will have 2 plus years demonstrable experience in the application of HF methods and knowledge in one or more of the following industries: Rail, Aviation, Resources, Energy, Mining and Resources. You will have demonstrated project or program management experience and the ability to communicate effectively with all levels of management and staff.

In addition, you will possess the following skills, experience, and attributes:

• Tertiary qualifications in Human Factors or similar discipline or related work experience
• Experience in integrating human cantered principles into project design advantageous based on relevant standards (e.g. AS 7070, ISO 9241, ISO 16982)
• Ability to identify and analyse risks, and make corrective actions
• Ability to manage complex situations and have well developed problem solving and negotiating skills
• Ability to work autonomously, manage competing priorities and budget
• Highly experience in use of PowerPoint, Excel, Work, and Outlook to manage projects

The benefits

At Pacific National we value diversity, inclusion, and the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted and valued for who they are, enabling everyone to bring their authentic selves to work.

When you join the Pacific National team, you’ll be encouraged to take ownership of your career and we’ll be there to support you with a range of exciting initiatives including:

• Industry leading programs focussed on your growth and career development
• Paid parental leave up to 12 weeks for primary carers at full pay after 12 months service
• Opportunity to purchase additional annual leave
• Flexible working arrangements (subject to business needs)
• A focus on your mental health and wellbeing through our PeerConnect program
• Access to our Employee Assistance Program, administered by Benestar, offering confidential counselling services for employees and their eligible family members, paid for by us at no cost to you
• Access to Unmind, a digital platform that gives you access to tools, training and exercises that will support your mental wellbeing
• Discounted fitness and wellbeing benefits with membership to WhereFit, our wellbeing benefits partner
• Novated leasing and discounts on selected health insurance funds, travel, retail brands, vehicles and more.

We are proud to be a WORK180 Endorsed Employer for women, and you can visit our Work180 page Pacific National | WORK180 Endorsed Employer to find out more including a list of all of our benefits and policies.

We are seeking applicants who share our values: Make it simple, Share More, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with and play an important part in motivating us all to do our best work.

Do you need reasonable adjustments during the recruitment process?

If you need an adjustment in the recruitment process, please outline at the time of your application.

Closing date

Applications close on the 15th of October 2023.

Next steps

Are you ready to be part of our future?

To apply, please click on the 'Apply' button below and follow the prompts.

To find out more about Pacific National, our benefits and opportunities we offer, visit our careers page: www.pacificnational.com.au/careers

Acknowledgement of Country

We acknowledge the Traditional Custodians of​ the land on which we work, live and rail.​ We pay respect to Elders past, present and future and to the​ continuation of cultural, spiritual and educational practices​ of all Aboriginal and Torres Strait Islander peoples