Superintendent - Port Augusta, Whyalla and Cook

• Permanent opportunity based in Port Augusta
• Pivotal leadership role with essential service provider at a busy depot
• Requires individual with unwavering commitment to driving safety culture & compliance

About us

Pacific National (PN) is the largest private provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running. We are a company built on solid foundations and we are incredibly proud of the essential role we continue to play supporting Australia’s supply chain. At Pacific National, we take great pride in delivering our best every day and have a relentless focus on customer service and place safety above all else.

We operate nationally with approximately 3,500 staff in over 90+ sites across Australia. We respect and care for the communities in which we operate and continue to evolve our community engagement and strengthen relationships through partnerships and investment. We are focused on reducing the carbon emissions of our business, while also enabling the reduction of carbon emissions in the broader supply chain to support the National targets.

About the role

The Superintendent manages the day-to-day operational activities of the depot and terminal at Spencer Junction, to ensure the safe, efficient, on time running of services in accordance with customer contracts. In addition, oversee terminal operations in Whyalla for a critical customer to our business and the running of our remote barracks location in Cook. Working closely with their Supervisors, the Superintendent is responsible for leading, encouraging and supporting employees to meet or exceed objectives and positively adapt to change.

Leading an operational team of over 120 across 3 operational sites with 4 direct reports this position requires a high level of leadership &people management, coupled with the resilience to make decisions that balance operational effectiveness with a commitment to a positive work environment for all employees. The role requires an unwavering commitment to driving the safety culture of the organisation, negotiation, strategic focus to create & lead change and a genuine communication style to operate effectively. The Superintendent is also responsible for managing the relationship with our external provider who supports the running of our barracks location in Cook, which is essential to our operation.

The accountabilities for this role will fall within 4 key pillars, Safety, Customer, Leadership and Performance, focus including:

• Lead and champion the HSE Strategy to deliver improved safety and sustainability performance
• Build strong collaborative relationships with customers within your operational area
• Manage performance within the locations, empower your direct reports and build a positive workplace culture by role modelling our core values
• Lead, inspire and motivate staff to achieve Pacific National goals
• Drive alignment across the workforce at your locations, that is built on mutual understanding of the importance of creating & maintaining a long term sustainable operation
• Ensure the business strategy is translated into an operational business plan with clear and measurable goals that align local sites with the broader regional focus
• Identify process improvement opportunities for the relevant area and support and manage the implementation of these changes
• Manage financial and operational budgets, resources, on-time performance, and safety.

Your experience

You will be a strong communicator with demonstrated experience managing a large complex team where employee relationships are built around the additional challenge of working in a 24/7 operational environment. This role will require a leader that thrives in having full accountability, can work autonomously and with the ability to drive positive cultural change across safety and performance. As a 24/7 operation accessibility of the Superintendent is pivotal therefore flexibility with working hours is essential

In addition, you will require:

• Strong business leadership experience in rail, logistics or comparable industry
• Proven leadership skills in a complex environment – communicating vision, building team, and establishing high performance culture
• Demonstrated experienced working with and interpreting Enterprise Agreements
• Strong analytical and planning skills
• Exceptional communication and negotiation skills
• Strong people management and leadership skills
• Champion of safety culture and proven leadership in improving safety results
• Proven success in managing multiple stakeholders effectively
• Thorough understanding of customer needs

The benefits

At Pacific National we value diversity, inclusion, and the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted and valued for who they are, enabling everyone to bring their authentic selves to work.

When you join the Pacific National team, you’ll be encouraged to take ownership of your career and we’ll be there to support you with a range of exciting initiatives including:

• Industry leading programs focussed on your growth and career development
• Paid parental leave up to 12 weeks for primary carers at full pay after 12 months service
• Opportunity to purchase additional annual leave
• Flexible working arrangements (subject to business needs)
• A focus on your mental health and wellbeing through our PeerConnect program
• Access to our Employee Assistance Program, administered by Benestar, offering confidential counselling services for employees and their eligible family members, paid for by us at no cost to you
• Access to Unmind, a digital platform that gives you access to tools, training and exercises that will support your mental wellbeing
• Discounted fitness and wellbeing benefits with membership to WhereFit, our wellbeing benefits partner
• Novated leasing and discounts on selected health insurance funds, travel, retail brands, vehicles and more

We are proud to be a WORK180 Endorsed Employer for women, and you can visit our Work180 page Pacific National | WORK180 Endorsed Employer to find out more including a list of all of our benefits and policies.

We are seeking applicants who share our values: Make it simple, Share More, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with and play an important part in motivating us all to do our best work.

Do you need reasonable adjustments during the recruitment process?

If you need an adjustment in the recruitment process, please outline at the time of your application.

Closing date

Applications close on the 15th of December 2023.

Next steps

Are you ready to be part of our future?

To apply, please click on the 'Apply' button below and follow the prompts.

To find out more about Pacific National, our benefits and opportunities we offer, visit our careers page: www.pacificnational.com.au/careers

Acknowledgement of Country

We acknowledge the Traditional Custodians of​ the land on which we work, live and rail.​ We pay respect to Elders past, present and future and to the​ continuation of cultural, spiritual, and educational practices​ of all Aboriginal and Torres Strait Islander peoples.