We’re a leading network of independent Australian accounting, audit and business advisory firms, working together to enable growth and ambition for our clients. And our people.

When you join Pitcher Partners, you’re joining a team with heart. We support each other. We learn together. We’re deliberate about fostering relationships that nurture and empower every individual.

And we’re excited by what’s possible. We know some of the best new ideas come in the form of curious, talented people we haven’t met yet. Perhaps you’re one of them.

About the team

As part of our Client Experience team, you will play a vital role in showcasing the firm and our people to the market, our clients and potential talent. The team is responsible for building engaging and consistent experiences that support our people to build meaningful relationships with clients through insights, communications and events.

Working together as a connected and collaborative team, we bring a growth mindset, embrace our differences and empower one another, all while having fun.

About the role

We are seeking a creative and strategic Digital Content Producer to join our Client Experience team at our professional services accounting firm. This role is responsible for developing engaging, informative, and brand-aligned digital content that enhances client relationships, supports the Client Experience strategy, and positions our firm as a thought leader in the middle market. This role also works closely with our People Experience team to promote our unique culture and opportunities to potential talent.

Key responsibilities

Content development & production

• Develop and produce video content for client stories, national campaigns, firm internal communication and employee attraction and retention campaigns
• Develop and produce podcasts including audio production, content development and coordination, recording set up and RSS management, production workflow, analytics and optimisation
• Develop and deliver digital content plans that align with client experience objectives and firm-wide marketing goals
• Create motion graphics and animations for various digital applications
• Collaborate with subject matter experts to translate complex accounting, tax, and advisory concepts into accessible, client-focused digital content
• Ensure consistent digital content delivery across all digital channels

Client-focused communications

• Develop digital content that addresses key client pain points, industry trends, and regulatory changes
• Create digital educational materials that help clients understand complex financial and compliance requirements
• Support client communication including newsletters, alerts, and thought leadership pieces with suitable video and audio assets

Digital asset management

• Optimise digital content for the firm's website, ensuring SEO best practices and user experience considerations
• Maintain brand consistency across all digital touchpoints and content formats
• Monitor content performance metrics and adjust strategies based on analytics and client feedback

Cross-functional collaboration

• Work with Senior Manager, Content and Communications, to identify content opportunities that support practice areas’ strategic goals
• Work closely with the Client Experience team to ensure digital content supports overall client experience strategy
• Support event marketing through pre- and post-event content creation

Who we’re after

Here are the some of the key qualifications, skills and personal attributes we’re looking for. If you tick most of the boxes, but not all – that’s ok! We’d still love for you to apply.

• 3-5 years of experience in content creation, preferably in professional services, financial services, or B2B environments
• Strong proficiency in video and podcast production filming, recording and editing, using Adobe Premiere Pro, Final Cut Pro, After Effects, Audition software
• Remote podcast recording capabilities using platforms like Riverside, SquadCast, or Zencastr
• Experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator) or equivalent design tools
• Project management abilities and workflow organisation (Teams, Monday.com, or similar)
• Knowledge of digital content distribution platforms and their technical requirements
• Demonstrated portfolio of diverse digital content across multiple formats and channels

Our commitment to you

At Pitcher Partners, we support you to lead your way with tailored development programs, study assistance, and secondment opportunities.

You can enjoy flexible work arrangements, generous leave options, and wellbeing initiatives including mental health support and onsite wellness activities.

Located right next door to Southern Cross Station, we offer a vibrant workplace with free barista made coffee and a culture that invests in your growth.

We’re proud to be a WORK180 Endorsed Employer for All Women. Earned through our continued commitment to the careers of women by offering benefits and policies that support diversity, equity and inclusion. Visit the Work180 Pitcher Partners Melbourne page to find out more.

Our process

We review applications continuously, so apply as soon as possible if you are interested.

The recruitment process usually includes a phone screen and two interviews. Our team will guide you through the process and provide all necessary information.

Actively improving diversity in our workforce is central to our purpose, we strongly encourage applications from under-represented backgrounds and groups.

We are open to discussing part-time roles and encourage you to let us know if you need any adjustments to the recruitment process. Contact us at careers@pitcher.com.au.

We are committed to responding to every applicant as a 2025 Circle Back Initiative Employer.

Note for recruitment agencies: While we appreciate the role recruitment agencies play in our recruitment strategy, unsolicited CV’s or profiles will not be considered. We will not be liable or responsible for any fees or costs associated with unsolicited CV’s or profiles that are shared.

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