Data Privacy Coordinator

Beon, CitiPower, Powercor & United Energy

Location: Melbourne

Job Type: Full time


About us:

We’re a team that cares about you and your community. CitiPower, Powercor Australia and United Energy are electricity distributors and supply power to more than 1.9 million Victorians. We own and manage the technology - poles, wires, meters, and distributed technologies such as storage - that deliver electricity to homes and businesses within Melbourne’s CBD, its suburbs and across central and western Victoria.

We proudly strive to provide a safe, inclusive, and sustainable environment where all our people feel respected, valued, and supported to be the best they can be.

About the Role:

We currently have an opportunity for an experienced Data Privacy Coordinator to join our Customer Experience team. The base location of this role is open for discussion with candidates in addition to having the option to have flexible working arrangements. There is also the option for the role to be part time at 4 days a week.

This role will be responsible for the coordination and data management of all privacy governance activities here at CitiPower, Powercor and United Energy. This role will take a lead role in the overall privacy function across all our businesses including policy & compliance, data management and analysis, privacy enquiry management, data purging schedules and company training development.

The ideal person for this role will have previous experience working in a role with a Privacy focus, be familiar with the Australian Privacy Principles and possess highly developed problem-solving skills. The role requires a person with a demonstrated ability to operate with ambiguity and with autonomy. In addition, this person will have an enthusiastic attitude, strong stakeholder management skills and the ability to communicate effectively both verbally and in written forms.

In this role you will:

  • Coordinate the Privacy Governance Forum agendas, meetings and actions
  • Design, develop and produce quarterly Privacy management reporting and insights
  • Oversee the lifecycle of digital information generated or collected in the course of business operations at CitiPower, Powercor and United Energy
  • Support the design, management, monitoring and maintenance of customer data models across our IT systems landscape
  • Advise internal data owners and staff on privacy processes related to the collection, classification, storage, transfer and disposal of personal, sensitive or otherwise private information
  • Monitor and manage the Privacy Inbox, ensuring timely responses to internal and external privacy enquiries
  • Engage with the Organisational Development team to drive the development of engaging, targeted, relevant privacy training modules for onboarding and regular refreshers in addition to ensuring compliance.

To succeed in this role, you will have:

  • A relevant tertiary qualification in business, commerce, management, law, privacy or risk is desired, but not mandatory
  • Understanding of the Australian Privacy Act (1988) and its related Australian Privacy Principles
  • Understanding of the Office of the Australian Information Commissioner (OAIC) reporting requirements and engagement procedures
  • Sound understanding and experience working in a Privacy function including data management practices and principles, managing privacy compliance and responding to privacy related enquiries
  • Excellent coordinator and administrator able to work within set guidelines to meet deadlines (excellent time management skills)

We think outside the box:

At CitiPower, Powercor and United Energy you don’t need to check every box. Sure, we have key requirements and they’re important, but we also know that the best candidate for the job may not have all the experience and expertise that we’ve listed for the role. Yet...

So, if you looked at our job ad and ruled it out because you didn’t check every box, but you have the experience and capabilities for a portion of the role maybe it’s time to reconsider. Tell us why you’re interested in working for CitiPower, Powercor and United Energy, your career aspirations and how your diverse perspective, capability and experience will add value to our team. We’d love to hear from you.

Your career with us:

We have a diversity of teams across our business, all contributing to great customer and community outcomes. Our people are our most important asset, and we continually invest in nurturing their capability.

We proudly strive to provide a safe, inclusive and sustainable environment where all our people feel respected, valued and supported to bring their whole selves to work and be the best they can be.

With an embedded Inclusion & Diversity Strategy and initiatives like our Women in Power networking group, and Sparkle, our LGBTIQ+ allies pride network, we’re committed to equal opportunities for all employees.

We are proud to be recognised as a WORK180 Endorsed Employer for all women. Click here to check out our benefits.

Our greatest priority is the health, safety and wellbeing of our people and the communities we operate within. This includes their physical safety – ensuring everyone gets home safely everyday – as well as their psychological safety, by ensuring everyone has the resources and support needed to achieve a work-life balance and be the best they can be.

What’s next?

Please submit your application via our careers website by 9 June 2023. For the full Position Description, reach out to our careers team via

We encourage applications from all communities; people of all ages, nationalities, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.

If you require adjustments as part of the recruitment process to accommodate your needs, please don’t hesitate to discuss these with us.

OUR VALUES: Live safely, Be Customer and Community Minded, Succeed Together, Be The Best You Can Be, Improve Our Business

You’ve got this!