Why You'll Love Working With Us
Some of the key benefits of joining Programmed include:
- Play a critical role supporting a major property maintenance and facilities services contract
- Develop and manage a large contractor network across multiple service streams
- Influence operational performance, service delivery and supplier outcomes
- Partner with stakeholders across Operations, Compliance, HSEW, Finance and Performance teams
- Drive continuous improvement initiatives and supplier capability development
- Full-time permanent opportunity with a leading facilities management provider
- Career development opportunities within contract management, operations and leadership
- Supportive culture focused on safety, service excellence and continuous improvement
About the Opportunity
Programmed Facility Management is seeking an experiencedVendor Managerto support a major property maintenance services contract based in Docklands.
The Vendor Manager is responsible for the development, performance, capability and governance of the contractor network supporting service delivery across Victoria. Acting as the contract owner for subcontractor engagement and performance management, you will ensure the contractor network has the capacity, capability, compliance and operational maturity required to meet operational and contractual requirements.
Working closely with Operations, Performance, Work Coordination, Planned Maintenance, Compliance, HSEW and Finance teams, you will build strong contractor relationships, monitor performance, drive continuous improvement initiatives and support the ongoing success of the contract.
Key Responsibilities
- Develop and maintain a capable and sustainable contractor network
- Manage relationships with subcontractors and service providers across multiple service streams
- Ensure sufficient contractor capacity exists to meet current and future workload demands
- Identify and address contractor capability gaps, performance concerns and resourcing risks
- Support onboarding and integration of new suppliers and contractors
- Develop contingency and succession plans for critical service providers
- Monitor contractor performance against agreed KPIs and contractual requirements
- Conduct contractor performance reviews and engagement meetings
- Analyse performance data, quality outcomes and operational results
- Develop and implement contractor improvement plans where required
- Support governance processes, contractor audits and compliance activities