About Us

As an emergency service agency, Queensland Fire and Emergency Services (QFES) is responsible for ensuring the safety of people and property across Queensland through the provision of effective prevention, preparation, response and recovery activities across a range of emergency situations.

Comprising the Fire and Rescue Service, the Rural Fire Service (RFS) and the State Emergency Service, QFES also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

Purpose of the Role

Rural Fire Support Officers (RFSO) are casual positions used to support the delivery of RFS training at a regional level and provide support to brigades within their specified region. The RFSO are a key conduit to supporting and enhancing volunteer capability/sustainability to emergency services volunteers who protect the communities of Queensland.

Key Requirements

Mandatory Requirements

• Eligible to apply or hold a current Blue Card.
• Minimum C class Driver’s licence (non-restricted).

Highly Desirable Requirements

• Possession of current Certificate IV in Assessment and Workplace Training or equivalent.
• Be an active Firefighter or Support Member of a Rural Fire Brigade (RFB).
• LR class (light ridged) Driver's licence.
• An ability to use electronic technology, training aids and computers and be familiar with Microsoft Word, PowerPoint, Excel and Outlook.
• Experience working in an inter-agency/multi-agency/volunteer environment.
• Ability to work autonomously as well as in cooperation with other trainers in meeting training outcomes set by the Area Training Support Officer.
• An ability to follow and develop schedules for training delivery.

Your key accountabilities

Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:

• Provide Support and guidance to volunteers/brigades particularly with the development of fire management and response plans, volunteer training programs and schedules as well as day-to-day activities.
• Contribute to the ongoing development of successful partnerships through the ability to consult and negotiate with internal and external stakeholders, including volunteers.
• Provide assistance in ensuring that all QFES and Government legislative, policy and procedural requirements appropriate to the position including training and Registered Training Organisation (RTO) responsibilities are applied.
• Ability to set priorities, achieve deadlines and work under pressure both as an individual and as a member of a team to assist in the management of the area operations including undertaking operational duties as required.
• Contribute to the ongoing development of successful working relationships between volunteer brigades and QFES staff.
• Provide verbal and or written reports to the Area Director (AD) on issues that could affect RFS brigades, volunteers and QFES and undertake other brigade support activities as required by the AD.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role:

Leadership Competency Stream – Individual Contributor (leading self)

Vision

• Leads strategically
• Stimulates ideas and innovation
• Leads change in complex environments
• Makes insightful decisions

Results

• Develops and mobilises talent
• Builds enduring relationships
• Inspires others
• Drives accountability and outcomes

Accountability

• Fosters healthy and inclusive workplaces
• Pursues continuous growth
• Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values:

• Respect
• Integrity
• Trust
• Courage
• Loyalty