About us

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.

Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service, and also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

Purpose of the role

SES is the primary responder for storm and flood events and provides support to other agencies such as the Queensland Police Service through performing additional functions including numerous aspects associated with search, rescue, operations support, operational preparedness and other agency support.

Reporting to the Regional Director, SES, you will be responsible for contributing to the resilience of local communities and agencies through delivery of proactive and responsive engagement strategies and evaluation of relevant programs. You will also be responsible for implementing strategies and programs in order to assist with the recruitment and retention of SES Volunteers within the region.

Key requirements

Mandatory requirements

• Eligible to apply for, or hold a current valid Blue Card (from Blue Card Services).
• Minimum C Class Driver’s Licence (non-restricted).
  

Highly desirable requirements

• Experience and/or understanding of working with volunteer groups and partner agencies.
• Knowledge and understanding of IAP2 spectrum of public participation.
  

Special requirements

• The incumbent will be appointed as a staff member of the SES and the hours of duty applicable to this role are pursuant to the Queensland Public Service Officers and Other Employees Award – State 2015: specifically, the spread of ordinary hours for SES staff are 0600 to 2200, Monday to Sunday.
• This role is also a designated SES uniformed position; therefore, it is expected the incumbent may possess and/or maintain the necessary skills/expertise or experience to be appointed as an Authorised Rescue Officer in accordance with section 148(2) of the Fire and Emergency Services Act 1990.
• It is expected that the incumbent will participate in an out-of-hours on-call roster during emergency operations. This may require work outside of normal hours (e.g. night shift), including weekends, working extended hours and may include travel to rural and remote communities, intrastate or interstate travel as necessary and/or deployment activities to other parts of the state.

Your key accountabilities

Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:

• Support the development and delivery of departmental based initiatives to develop, deliver and implement targeted community engagement.
• Engage with stakeholders from local government, other government agencies, authorities, diverse communities, and community groups to develop targeted strategies in order to enhance community resilience across PPRR from events and disasters.
• Assist responsible officers to profile local communities and develop sustainable engagement strategies to align with identified local risk, including the development of strategic regional engagement plans to meet organisational objectives.
• Implement strategies in order to deliver robust and sustainable recruitment and retention programs.
• Plan, coordinate and deliver targeted events to support regional priorities and contribute to enhancing connected and capable communities.
• Provide practical advice to internal stakeholders on departmental programs and campaigns to support place-based delivery within the region, ensuring approaches are aligned with state and regional priorities,
• Identify opportunities to enhance community awareness and promotion of departmental priorities and initiatives including safety and awareness messaging throughout the region.
• Empower staff and volunteers in community engagement activities through ongoing support and resourcing to ensure messaging is consistent, targeted and appropriate to achieve positive outcome.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role:

Leadership Competency Stream – Individual Contributor (leading self)

Vision

• Stimulates ideas and innovation
• Leads change in complex environments

Results

• Builds enduring relationships
• Drives accountability and outcomes

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values:

• Respect
• Integrity
• Trust
• Courage
• Loyalty