About us

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.

Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service, and also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

Purpose of the role

Strategic Intelligence and Planning is responsible for the design, development and implementation of best practice approaches, frameworks and guidelines for organisational strategy and ensures compliance with legislative requirements and alignment to government policy. The Analytics team works closely with internal and external stakeholders to support alignment of strategic planning and thinking, leads strategic foresight initiatives, including environment and horizon scanning that supports and informs business intelligence to enhance decision making and ensure QFES is able to prepare and respond to changes in the broader disaster and emergency management environment.

Reporting to the Executive Manager, you will be a key member of the Analytics team, contributing to the design and delivery of organisational reporting, analytics and business intelligence products and services to guide evidence-based decision making in line with the strategic direction of the organisation. You will perform data extraction and manipulation, including analysis to investigate, interpret and evaluate data for the provision of accurate, reliable and appropriate internal and external reporting requirements. You will work closely with key stakeholders to establish data requirements, and design and deliver data, reporting including but not limited to service delivery statements, reporting on government services, annual reports, estimates griefs and other key reporting, and key business intelligence products to meet operational, departmental and external customer needs.

Key requirements

Highly desirable requirements

• Experience with data extraction, manipulation, and analysis for the appropriate presentation of information to meet various operational and strategic needs in a large complex organisation.
• Experience with data warehouses, SQL databases and data integration across multiple platforms (i.e. Power BI with SQL Server, MS Excel, and other business intelligence tools) for the design and delivery of business intelligence products and reporting.

Your key accountabilities

Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:

• Provide high-level statistical analysis of information and present complex data sets using SQL in the preparation of quality business intelligence products to support operational, departmental and external data and reporting requirements.
• Design, build and implement analytics solutions using business intelligence applications that transform data into visualisations, trends and insights to support departmental executive decision-making.
• Provide advice and support key stakeholders in the development of business and strategic information needs, including the collection, processing, presentation, analysis and interpretation of data to enable key departmental performance reporting.
• Lead the development, maintenance, and review of departmental performance measures for the provision of accurate, reliable, and appropriate data to deliver fit-for-purpose reporting.
• Undertake regular reviews of data and reporting, queries and business intelligence products to ensure data integrity, accuracy and timeliness based on quality principles, methodologies and compliance with relevant standards, and reporting needs.
• Research, develop, and review metrics that best drive descriptive, predictive, and interactive analysis that offer insights to support decision-making and reporting initiatives.
• Consult and maintain effective working relationships with internal and external stakeholders to ensure effective information sharing, and the delivery of quality data, reporting and other services.
• Implement mechanisms to drive the review and improvement of information systems and data management processes that contribute to optimal business and service delivery outcomes.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role:

Leadership Competency Stream – Individual Contributor (leading self)

Vision

• Stimulates ideas and innovation
• Makes insightful decisions

Results

• Builds enduring relationships
• Drives accountability and outcomes

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values:

• Respect
• Integrity
• Courage
• Loyalty
• Trust