About us

Our department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well as the broader state operations and corporate services which work together to pre-empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.

The QFD provides fire prevention, preparedness, and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical, and vertical rescue, severe weather incidents, remote and swiftwater rescue, and provides a number of functions supporting community safety outcomes.

The QFD is an organisation that is committed to reframing the department’s relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through activities identified in the QFD Reframing the Relationship Plan, contributing to Closing the Gap outcomes and building our cultural capability.

Purpose of the role

Strategy and Services is responsible for providing professional advice and support to regional and state office managers and staff across the employee lifecycle including employee remuneration and entitlements, Human Resource (HR) systems, establishment management, performance and development and recruitment and selection. The branch also contributes to the design, development and delivery of HR initiatives, policies and resources to ensure compliance and best practice in alignment with whole-of-government, departmental and business unit needs.

Reporting to the Executive Manager, you will lead a team, supporting corporate and operational directorate staff and managers to progress complex people management matters as well as day-to-day human resource entitlements and activities. You will also work closely with subject matter experts, stakeholders and senior management to ensure timely innovative fit for purpose outcomes for our diverse workforce. You will play an important role in the development and application of HR policy, procedures, guidelines and resources enhance workforce HR capability, as well as coordinate and/or contribute to significant projects and initiatives, including identifying risks and providing constructive advice to influence strategic decision making across the department.

Key requirements

Highly desirable requirements

• Knowledge, experience and/or qualifications in contemporary HR management and best practice.

Your key accountabilities

Your part in our vision and success of the department will see you lead by example and model QFD values and behaviours in the delivery of the responsibilities of the role, which include but is not limited to:

• Lead the provision of high-quality support and advice to managers and employees, to ensure People and Culture processes are efficient and comply with relevant legislation, directives, policies and procedures.
• Provide specialist advice on a range of issues such as performance and leadership development, workforce planning, establishment management, industrial framework, employee entitlements, recruitment and selection and workforce capability.
• Establish and sustain relationships with subject matter experts and internal and external stakeholders to monitor organisational needs and provide solutions to enhance all stages of the employee life cycle.
• Maintain knowledge of HR practices and systems, emerging trends and industrial instruments to manage change, ensure governance and compliance, and identify opportunities for business improvement.
• Prepare and present high-level reports, correspondence and briefings relating to a range of complex People and Culture issues and initiatives in accordance with departmental requirements.
• Represent QFD and participate in HR projects and working groups to ensure outcomes are delivered within agreed timeframes and meet business needs.
• Lead and develop team cohesiveness and capability through professional development opportunities and promotion of a positive environment with ethical practices, workplace safety, equity, and diversity.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role:

Leadership Competency Stream – Team Leader (leading others)

Vision

• Stimulates ideas and innovation
• Leads change in complex environments

Results

• Develops and mobilises talent
• Drives accountability and outcomes

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governance

Once you join us we will want you to exemplify the QFD shared values:

• Respect
• Integrity
• Trust
• Courage
• Loyalty