Why Queensland Fire Department?

At the Queensland Fire Department (QFD), training is critical to our ability to respond effectively to emergencies across the state. As a Registered Training Organisation (RTO), we deliver nationally recognised training that strengthens capability across our staff and volunteers.

Join a team committed to quality, safety and continuous improvement, where your work directly supports frontline readiness and community resilience.

Are you ready to safeguard the future of QFD? Join us as our Compliance Officer (AO6).

Your opportunity

As a Compliance Officer (AO6) within QFD’s RTO, you will play a crucial role in ensuring our training and assessment practices meet national standards, legislative requirements, and industry best practice. You will provide quality assurance, develop compliant policies and procedures, and support regions and trainers to deliver safe, consistent and accredited training outcomes.

Your work will directly impact QFD’s capability to respond to emergency events, uplift training quality, and maintain our reputation as a trusted RTO.

In this role, you will:

• Manage RTO compliance to ensure alignment with legislation, standards and regulatory requirements
• Develop, review and maintain compliant training policies, procedures, manuals and documentation
• Coordinate the regional audit program and support regions with rectification and continuous improvement
• Prepare post-audit reports and provide expert compliance advice
• Support curriculum design and ensure training and assessment materials align with RTO standards
• Maintain strong industry and stakeholder engagement to support best practice
• Provide guidance to trainers to maintain qualifications, compliance and quality delivery

What you will bring

You will have:

• Experience in RTO compliance, auditing or quality assurance
• Strong knowledge of VET legislation, ASQA requirements, and the AQF
• High-level analytical, documentation and reporting skills
• Ability to build relationships and communicate compliance requirements clearly
• A proactive mindset, with the ability to identify risks and drive continuous improvement

Highly desirable:

• Certificate IV in Training and Assessment (or ability to obtain within an agreed timeframe)
• Experience in curriculum design, RTO processes or vocational education

You will model QFD’s values of Respect, Integrity, Trust, Courage and Loyalty.

QFD are proud to be recognised as an employer of choice for women by Work180 and celebrate all diversity by committing to a culture where people feel safe, respected, valued and engaged.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role:

Leadership Competency Stream – Individual Contributor (leading self)

Vision

• Leads change in complex environments
• Makes insightful decisions

Results

• Builds enduring relationships
• Drives accountability and outcomes

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governance