There’s no us without you. Come shape the future with us.
At Urban Utilities, our purpose is simple yet powerful – Enrich Quality of Life. With a $6 billion asset base and services spanning 1.5 million residents and more than 31,000 commercial customers across South East Queensland, we are committed to enhancing the liveability of our communities every day.
Your Opportunity
We have a newly vacant Business Intelligence Analyst role in our Developer Services team, that sits in our Customer and Innovation group.
The Customer and Innovation group leads and champions the way Urban Utilities connects with its customers. Our approach is focused on remaining contemporary, by understanding the current and future needs of our customers and appropriately shaping our services.
The Business Intelligence Analyst role in Developer Services will create and manage real time data warehouse with data analytic interfaces, collate and analyse data to report on and enhance business performance and utilise market insights to build predictive models.
The role will use a combination of internal data, market intelligence and third-party data sources to inform decision making relating to, for example, water approval compliance; debt recovery; operational, financial and statutory performance.
Some of your accountabilities will include:
Collate and analyse data relating to customers and markets using business intelligence, methods and formats. Involves working independently and collaborating with stakeholders to understand reporting needs to build algorithms and establish the data systems to then collate and analyse data.
Support collection of business requirements using a variety of methods such as interviews, document analysis, Salesforce digital data and workflow analysis to express requirements clearly and succinctly.
Manage the Developer Services workspace within the Power BI workspace. Consult/collaborate with Urban Utilities' digital and information data infrastructure teams on to manage issues and changes within Developer Services datasets.
Execute and deliver elements of the digital road map, leveraging agile and design-thinking principles to drive sustainable implementation.
About You
We are seeking candidates who are passionate about shaping our future and, ideally, have the following qualifications, skills and experiences:
Extensive experience in the creation of complex reports such as the use of DAX code and Power Query for data transformation and modelling in data visualisation tools such as Power BI and in GIS
Experience in analysis of disparate data sets to create semantic models balancing attention to detail with big-picture perspective
Portfolio showcasing T-SQL, DAX and Power Queries for data transformation and modelling within Power BI
Bachelor degree in Data Science, Statistics, Mathematics, Technology or equivalent work experience
At UU, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We’d still encourage you to apply as we we’re looking for the right human being for this role - it’s about so much more than ticking all the boxes!
Why Urban Utilities?
At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.
At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.
Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.
We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you. Speaking of which, here’s just a sample of the benefits we offer our team:
Generous Salary Packaging options, including novated leases
Corporate discounts across Health insurance, technology and more
18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!
Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180
Visit our website to learn more about us at www.urbanutilities.com.au
How to apply
Click on the "Apply” to complete your application. Applications are open until 11:59pm on 15th March.
Please note: applicants will be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.
For further information please contact our Talent team at careers@urbanutilities.com.au