Te Whiwhinga Mahi | The Opportunity

The Member and Trainee Support Unit is a confidential point of contact for our members and trainees in difficulty. Reporting to the Member and Trainee Support Lead, the newly created position of Member and Trainee Support Liaison will work with individuals to identify their support needs and possible next steps, having regard to College policies and procedures.

This position is a part-time role working 3 days a week with Fridays as one of the required work days. The role has flexibility to work hybrid or remotely and may require some out-of-hours work and travel within Australia and Aotearoa New Zealand. When out-of-hours work is required, the College offers time off in lieu and flexible working arrangements.

Key Responsibilities:
Supporting RANZCOG members and trainees

Support and empower members and trainees to manage issues affecting them.
Assess risks to member/trainee health and safety, escalating high-risk situations to the Member and Trainee Support Unit Lead.
Maintain privacy and confidentiality, and anonymity if requested

Consultation and reporting

Maintain confidential and accurate records, including a record of individual contacts.
Report to College committees on themes of contact (de-identified) and make recommendations to improve services and support.
Participate in RANZCOG process and policy improvement, including consulting on policies, procedures, educational offerings and events.

Project management

Coordinate College projects that foster a healthy, safe and respectful culture in O&G.
Work with colleagues and committee members to progress actions.
Build relationships with external stakeholders, including other medical colleges.

Ko wai koe | About you - Key Selection Criteria

The ideal candidate will have:

Experience supporting individuals in difficulty and/or complaint handling
Experience dealing with complex cases and identifying and managing risk
High ethical standards, showing discretion on sensitive matters and maintaining confidentiality

Desirables:

a relevant tertiary qualification, such as in counselling, psychology or human resources
an interest in doctor health and wellbeing
an interest in women's health and equity

Ka whiwhi koe i te aha | What you will get in return

Working at RANZCOG means enjoying a strong sense of purpose and engaging in meaningful work every day. Some of our benefits include:

Salary packaging for Australia based staff
Flexible and hybrid working conditions
A range of leave options for all that life throws at you
Commitment to wellbeing, inclusion and diversity

We are proud to be an accredited Great Place to Work since 2023, with a current score of 89%! We are also recognised as a Work 180 Employer of Choice for Women since 2022 and recently ranked in the top 101 Workplaces for Women across Australia. You can find out more about all of our accreditations on our website!

We are dedicated to building a diverse, inclusive, and authentic workplace. We are committed to a culture of diversity and inclusion that embraces and celebrates the differences and similarities within our staff, trainee, and member workforce.

We encourage applications from First Nations, LGBTQIA+, and neurodivergent peoples; as well as parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith.

Feel like you don’t meet all the requirements for this role? Studies have shown that women and ethnic minorities are less likely to apply for jobs unless they meet every single qualification. If you are interested in this role but feel your experience doesn’t align perfectly with the job description, we still encourage you to apply. You may be just the right candidate for this or other roles at the College.

Please visit our Careers at RANZCOG webpage for more information on our benefits, candidate support and to get an idea of what our recruitment process is like.

TO APPLY: When submitting your application, please include your current CV and a cover letter addressing the key selection criteria and what interests you most about the role. You can view the Position Description here or by visiting the College vacancies list on our website.

Applications Close: Thursday 19th June 11:59 PM. Please apply as soon as possible as applications will be shortlisted when they are received, and interviews may commence prior to the closing date.

RANZCOG acknowledges and pays respect to the Traditional Custodians of the lands, waters and communities across Australia, on which our staff live and work, and to their Elders, past, present and future. Sovereignty has never been ceded. It always was and always will be, Aboriginal land.
RANZCOG recognises the special status of Māori as tangata whenua in Aotearoa New Zealand and is committed to meeting its obligations as Te Tiriti o Waitangi partners.