Salary: Competitive
We at RGF Staffing seek to provide "Opportunities for Life" faster, simpler and closer to you.
We envision a world where individuals and businesses can focus on what really matters.
We are a team of people fuelled by curiosity. We respect and capitalise on each other’s differences.
We are one of Australasia’s largest providers of Human Resource solutions. Weknow that an organisation’s greatest asset is its people. With more than 1,000 internal employees and 20,000 employees working on client sites, we are one of the region’s largest employers, so we know what it takes to recruit, train and select the best people.
About the role:
RGF Staffing has been Self Insured in NSW since July 2019. Until now the Workers Compensation Case Management function has been provided by an external administrator.
Excited to be transitioning the claims management function in-house, a fabulous opportunity now exists for the right individual, to play an integral role in facilitating best practice Claims Management across our entire NSW portfolio.
With the ability to manage claims effectively and efficiently under self-insurance, and enhanced ownership over activities, this role is set the elevate self-development and job satisfaction. Working directly for the company whose claims you mange, the impact will be great!
Supported and collaborating with a highly skilled, dynamic and knowledgeable team, as a Senior Case Manager your key responsibilities include:
- Collaborate with the wider NSW Injury Management Team in assessing Liability and issuing determinations
- Arranging claim investigations as required
- Calculating Pre-Injury Average Earnings
- Assess treatment requests and determine in line with legislation
- Focus on claim strategies; develop and communicate Injury Management Plans
- Support our injured employees as they recover and provide guidance on process and decision
- Liaise with external legal providers, and assist in the management of disputed and litigated claims
- Day to day administration including file noting, accounts processing, enquiry response, claim estimates
- Comply with Self Insurance procedures, and work in line with the Claims Management Audit Manual
About you:
Our ideal candidate will possess the following skills and attributes:
- Superior organisational, analytical and administration skills
- NSW Return to Work certification
- 2 years’ experience in claims management a minimum. Self-Insurance experience a bonus!
- Solid knowledge of NSW Work Cover Legislation, with willingness to grow and expand
- Policy, Process, and Procedure driven
- Keep a strong focus on confidentiality, objectives and details
- You will be able to work autonomously and as part of a team with effective time management capability
- Excellent communication (written and verbal) and interpersonal skills, with the ability to establish and maintain effective working relationships both internal and external to our business
- A strong focus on health and safety at all times.
What We Offer:
- A fun, supportive, & inclusive work environment
- Hybrid working policy
- Rewards & recognition incentives
- Access to our Employee Assistance Program & on-site Mental Health First Responders.
- Strong commitment to Environmental, Social & Governance (ESG) & our Reconciliation Action Plan (RAP).
We are proud to be recognised as a WORK 180 Endorsed Employer for All Women #work180
To indicate your interest ‘Apply Now’
For a confidential discussion, please contact Tennille von Ahlefeldt on 0409 359 857 or tennille.vonahlefeldt@rgfstaffing.com.au
