Job Description
Role Purpose
The Ideal candidate will assist in the development of a clear end to end sales enablement plan – by role to support the sellers ability to sell the portfolio
- Sales training, including content, process and training events
- Content planning, mapping (what we sell, value propositions, uses cases, case studies), management and analysis i.e. does the content work when used by the sellers
- Sales process, including process performance analytics i.e. sellers know the process and how to operate within it and that we have analytics to focus on the areas that need improvement
- Sales communication – so sellers understand the model and changes as they occur
Customer engagement tools, processes, and analysis - Process, tools and training to increase sales efficiency
- Performance analysis related to the above
- Enable the sales organization to better understand our customers and articulate our value by building skills to lead compelling customer conversations.
Expectations / Alignment:
- Works with regional leadership teams to ensure expectations are established and employee’s development plans are created and executed based on competency expectations and priorities within the region
- Regularly interacts with regional management on matters concerning sales and channel partner effectiveness to prioritize ongoing efforts
- Works with global competency/sales enablement team to contribute on definition of competencies and work to regionalize where needed
Competency Delivery:
- Leverage modern teaching strategies, assessment, and instructional technology that best closes the identified knowledge gaps
- Once competency and training expectations are defined, works with Global Sales Competency and Subject Matter Experts to develop, and tailor programs, leveraging vendors where appropriate
- Ensure the appropriate technical and sales skills classes are offered, communicated & executed in AP
- Ensure a tracking process is in place to measure actual execution against expectations
- Lead the AP sales organization down the path of an outcome-based sales organization
Sales enablement: Ensures sales knows where to go, what to do, and what to say through tools, experiential training and reinforcement - Provide leadership for sales enablement tools and technology: asset management, sales communication and learning management tools like Noggin, Sales Enabler, Learning Management Center, etc. This includes the launch of new capabilities / platforms and ongoing feedback of these tools / technology
