Sandvik Mining | Location: Kenwick, WA
Job Type: Full-Time, Permanent
About the Opportunity
The Parts & Service Sales Representative (PSSR) is responsible for identifying aftermarket parts and service sales opportunities within an allocated customer base.
The position is responsible for developing, maintaining and growing the allocated customer account relationships through an effective account management process, incorporating the customers’ strategic requirements with value offerings from Sandvik.
The focus is to provide representation to our customers at a higher level, with a greater focus on medium to long term goals, for both our customers’ and Sandvik.
Responsibilities
Identifies aftermarket issues and opportunities and acts as liaison with customer through to completion
Develop sales opportunities for all aftermarket products for all Sandvik product lines
Performs gap analysis and strategies on existing fleet to identify sales opportunities
Maintain CMMS accuracy and compliance.
Responsible for achievement of agreed targets
Ensures accounts are in compliance with terms and conditions of sale
Provide support and assistant following up outstanding debtors
Liaises between customer and Sandvik on aftermarket issues to ensure all issues are settled in a timely manner
Predictive parts forecasting through analyzing customer maintenance strategy and planning to ensure parts availability meets customer demand and expectation
About you
You will be flexible and self-motivated with exceptional customer relationship skills and well-developed communication skills. You will have a strong understanding of customers business and processes along with business development experience with demonstrated growth results. A high level of intuitiveness, drive and determination to achieve goals and set targets for exceptional levels of customer satisfaction is a key driver in the selection for this position.
Mechanical trade qualification or mechanical aptitude, high competence in computer literacy and systems is essential for this role along with experience with underground Mining. Together with a clear and demonstrable history of high achievement within a Customer support in an Account Management environment. You must have the confidence to work underground and have the capacity to travel up to 40% regionally.
Parts and Service experience would be favourable. A background specific to Sandvik equipment wouldbe a distinct advantage or product knowledge, with Surface or underground experience. Must have a current drivers licence.
To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.
What we offer
Fully maintained Tool of trade vehicle
25% Sales Incentive Plan bonus scheme
A competitive remuneration package
Salary sacrifice options and Length of Service Recognition
Paid Parental Leave and flexible working options
A comprehensive Employee Assistance Program
Employee referral programs
Performance‑based bonus incentives
Recognition and reward programs aligned to individual and business performance
Sandvik is proud to be a WORK180 Endorsed Employer for Women, recognising our ongoing commitment to gender equality, inclusive workplace policies, and meaningful support for women at every stage of their careers. We are dedicated to fostering an inclusive and supportive workplace, and we encourage you to explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.
Who we are
Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.
Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.
We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.
Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.
For more information about this position at Sandvik, please visit the or contact Zelda Fowkes at Zelda.fowkes@sandvik.com.
Applications close: 24 July 2026, or prior if ideal candidate selected.