Sandvik Mining
Workshop Job Administrator – Pooraka I SA
About the Opportunity
You’ll play a key role in keeping our service operations running smoothly, providing excellent support to both internal and external stakeholders. Your responsibilities will include managing work in progress, handling data entry, processing orders, preparing estimates, and overseeing a wide range of administrative tasks. You’ll also support our service standards by managing parts ordering, invoicing, purchase orders, warranty claims, and coordinating medical appointments.
Responsibilities:
- Follow Sandvik’s safety policies and support our Zero Harm vision.
- Maintain high standards of health, safety, and quality in all work.
- Coordination of all warranty claims
- Processing of repairs and maintenance jobs
- Creating job estimates / quotes and schedules
- Creating and sending order acceptance/acknowledgement
- Adhere to Work in Progress (WIP) processes for the workshop
- Liaising with Accounts Receivable and Finance on customer credit issues
- Provide administrative support to the workshop
About you:
You will be a confident user of the Microsoft suite of products, and familiar with Aurora or similar enterprise management software. To perform well in this role, you will require excellent time management skills and be highly organized. Previous experience in a workshop environment would be beneficial. The ability to work and perform unsupervised is essential. The right candidate will have a strong customer service focus with a high level of initiative, drive and determination to achieve goals & targets set for customer
satisfaction.
Agencies need not apply.
To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.
What we offer
- A competitive remuneration package
- Salary sacrifice options and Length of Service Recognition
- Paid Parental Leave and flexible working options
- A comprehensive Employee Assistance Program
- Employee referral programs
- Performance‑based bonus incentives
- Recognition and reward programs aligned to individual and business performance