Sandvik Mining
Outbound Planner – Pinkenba, QLD
About the opportunity
We have a fantastic opportunity for an Outbound Planner to join our team based in Pinkenba. In this key operational role, you will coordinate the end‑to‑end fulfilment of outbound orders, ensuring accuracy, timely delivery, and efficient logistics performance across our customer and internal workflows.
As the central link between warehousing, purchasing, inventory, and customer‑facing teams, you will ensure all outbound orders are processed efficiently and any issues are resolved quickly. You’ll be responsible for reviewing suspended and ageing orders, resolving allocation conflicts, expediting urgent requests, and supporting continuous improvements across order flow systems.
This is a great role for someone with strong problem‑solving skills, exceptional attention to detail, and the ability to thrive in a fast‑paced and collaborative environment.
Main Responsibilities
Coordinate the daily release of customer orders, including auto, mass, and manual order types.
Review and resolve suspended orders and order issues such as incorrect addresses or shipping instructions.
Action order cancellations based on customer requests or superseded product changes.
Work closely with Inventory, Purchasing, and Warehouse teams to source items and resolve supply issues.
Manage allocation problems, order ageing, and cycle count discrepancies on a daily basis.
Review outstanding orders requiring source‑change decisions linked to PO or DRP requirements.
Manage and resolve Logistics Process & Support (LPS) tickets, including shipment discrepancies and expediting needs.
Maintain and update Customer Master Data records quarterly.
Communicate weekly progress updates to internal and external stakeholders across all open orders.
Ensure all transactions comply with Sandvik Trade Compliance requirements.
Schedule outbound orders to meet delivery targets while optimising logistics costs and transport modes.
About you
To be successful in this role, you will bring:
Experience using SAP S4‑HANA
Prior experience managing Logistics Service Providers
Working knowledge of freight processes and global trade terms.
Experience using Microsoft Power BI
Proficiency with Microsoft Office tools.
Strong stakeholder engagement skills with the ability to liaise and negotiate professionally.
Commitment to accuracy, timeliness, and excellent internal customer service.
Positive attitude, adaptability, and willingness to learn.
Strong problem‑solving capability and analytical thinking.
Agencies need not apply.
To be eligible for this role, you must have the right to live and work in Australia. As part of the recruitment process, you may be required to complete a pre‑employment medical.
What we offer
Attractive remuneration, aligned to experience and industry standards.
Comprehensive Employee Benefits Program, including salary sacrifice options and service recognition rewards.
Employee Referral Program, with bonuses of up to $5,000 per successful referral.
Company-wide bonus scheme, recognising your contribution to the business.
Company-funded paid parental leave, including continued superannuation contributions.
Extensive development and training opportunities, including internal programs and support for external study.
Sandvik Wellness Program, promoting holistic wellbeing.
Long‑term career pathways, supported by global mobility and development initiatives.
Sandvik is proud to be a WORK180 Endorsed Employer for Women and has been recognised for excellence in employee wellbeing and inclusion. We welcome applications from all backgrounds, including women and Aboriginal and Torres Strait Islander people.
Who we are
Sandvik is a global leader in mining equipment, tools, parts, and technical solutions. With over 41,000 employees across 150+ countries, we support the world’s transition to sustainable mining and advanced manufacturing. Our commitment to innovation, safety, and sustainability drives our purpose: advancing the world through engineering.
How to apply
Click ‘Quick Apply’ on SEEK or visit our careers page:
https://www.home.sandvik/en/careers/job-search/
For more information about this role, please contact:
Ivy Chau – Talent Acquisition Specialist
ivy.chau@sandvik.com