Service Line Sales- ServiceNow - Melbourne, VIC, Australia

The Opportunity

As Service Line Sales – ServiceNow (SM level) for Australia, your mission is to build and grow ServiceNow-led sales across the Australian market — working closely with the Regional Business Development Director and broader Cognizant account teams to open new client relationships and expand revenue within existing accounts. You will own and deliver a Sales Plan aligned to regional and company-wide growth targets, representing one of the fastest-growing service lines in Cognizant’s APJ portfolio.

You’ll be empowered to work with top-tier companies and partners across Australia — building a book of business in a high-growth platform sales environment, while having fun doing it.

At the Senior Manager level, this role blends hands-on sales execution with the strategic judgement of an experienced solution seller. You will act as a trusted advisor to clients navigating their ServiceNow journey, working cross-functionally with pre-sales, delivery and marketing teams to shape, position and close opportunities. You bring energy, commercial rigour and a genuine curiosity about the platform economy, and you’re comfortable owning a number while operating in a fast-moving, partner-led sales model.

• Pipeline&Revenue Growth:

• Sales Planning&Execution:

• Client Relationship Management:

• Solution Positioning:

• Stakeholder Collaboration:

• Forecasting&Reporting:

• Market&Competitive Intelligence:

• Commercial Negotiation:

• 8–12+ years of experience in a senior sales, business development, or client-facing consulting role, ideally within IT services, SaaS, or platform ecosystems — ServiceNow experience strongly preferred

• Demonstrated track record of achieving or exceeding sales targets in a solution-selling or platform-selling environment

• Strong understanding of the ServiceNow ecosystem, partner landscape and platform value proposition (or equivalent enterprise SaaS/platform experience)

• Experience managing complex, multi-stakeholder sales cycles, from pipeline generation through to commercial negotiation and close

• Established network and relationships within the Australian enterprise / mid-market ServiceNow ecosystem highly advantageous

• Bachelor’s degree required; MBA, Communications, or other sales training certifications preferred

• Excellent communication, stakeholder management and executive presence; comfortable operating autonomously in a matrixed, partner-led organisation

• Revenue Targets:

• Pipeline Growth:

• New Logo&Account Expansion:

• Win Rate:

• Forecast Accuracy:

• Cross-Functional Collaboration:

If this opportunity aligns with your experience and you’re excited by the prospect of joining one of the world’s largest pure-play ServiceNow partners, we’d love to talk. Please apply directly, or visit www.cognizant.com/careers for a complete list of current openings with Cognizant.

Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.