Who are we?

We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

The role

At South East Water we are dedicated to providing high-quality services and solutions that meet the evolving needs of our customers. South East Water’s extensive pipe networks, facilities such as treatment plants and pump stations and new IoT solutions enable us to deliver reliable and cost-effective services to our customers. The design, operation and maintenance of these assets is supported by an integrated suite of IT systems, which are managed by specialist teams.

We are now seeking a Senior Systems Analyst to supervise and operate the organisation's EHS&S, Asset & Works Management & ERP Platforms through the implementation of best practices. This includes Incident and Request Management, Configuration management, Business & Functional Analysis and Platform Versioning. The Senior System Analyst is also responsible for planning and coordinating the change management of processes required for the support of applications necessary for business operations. As a key member of the Applications Business Team, this role will work with business stakeholders, other IT teams and industry partners to ensure that operational needs are met and planned new features and capabilities are successfully delivered.

The role will influence IT standards and processes, and decisions made will affect the business and technical viability of IT applications, user experience, and long-term costs and risks.

Applications are defined as either Business or Enterprise:

• Business Applications - Support a specific business unit including billing, customer relationship management, payment channels, work management, property connections and satellite systems
• Enterprise Applications are those that support whole of business including:

*Asset Management – IBM Maximo Asset Management;

*ERP – Oracle Fusion Cloud;

*EHS&S – SAI360 (Evotix)

*Works Management – Montage; and

*Other satellite systems

Who are you?

With a passion for driving technological innovation, candidates will require a Bachelor's and/or Master’s degree in information technology or equivalent experience and be happy to be on-site at our Bayside Frankston office at least two days per week.

SEW is looking for candidates who have a strong track record in successful stakeholder and business engagement and possess the following experience, skills and knowledge:

• Strong communication and interpersonal skills and a proven track record in successful stakeholder engagement.
• Understanding of application management principles and lifecycles, with the ability to assess and prioritise workload.
• Experience with Software Development and Testing principles and processes
• Experience with business process modelling and BPMN
• Familiarity with common ISO quality and safety management standards
• Familiarity with Enterprise Information Architecture principles and master data management techniques.
• Exposure to MS windows server and SQL Server.
• Australian citizenship or permanent residency.

Finally, if you are an analytical thinker, with excellent problem-solving abilities and a customer-centric mindset, then this role is perfect for you! A strong and positive team player, you will be a great communicator in both the written and verbal sense.

What's in it for you?

Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities.

As a SEW employee, you can enjoy the following offerings from our benefits package:

• Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.
• Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing.
• Life insurance and salary continuance.
• 15 weeks paid parental leave and paid superannuation on eligible portions of unpaid parental leave.
• Additional leave offerings, such as cultural and ceremonial leave and study leave.
• Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking.
• Opportunity to be part of great initiatives involving the local community

This role is remunerated at a Level 5, which is between $112,377 and $125,011 + super and offers are commensurate with the successful candidates' experience.

We're for everyone

Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.

We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at careers@southeastwater.com.au.

Keen to make an impact?

Click here to check out the position description. We're accepting applications for this exciting opportunity until Monday 2 June 2025!

South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required.

Visit southeastwater.com.au to learn more about us and how we serve our customers.