IT Systems Administrator - ( 23000196 )
Description
Stantec currently have an opportunity for an experienced IT Systems Administrator to join our APAC IT Infrastructure team based in our Perth office. Your primary purpose will be to support daily operations, encompassing Windows Server services, enterprise applications along with operational and administrative functions necessary for ensuring quality and timely service delivery.
Specifically, your duties will include
Provide operational support for user facing servers and services.
Resolve ITSC tickets within agreed timeframes by following the Service Management processes and ensure all tickets are correctly documented
Conduct Queue Management activities, including the management and auditing of the Incident and Service Request queues, monitoring and alerting the RITC and RITM on trends
Work with the regional Managed Operations team to ensure stable operation, availability, reliability, and serviceability of Stantec server infrastructure
Analyse and resolve Windows Server related issues in a timely manner
Participate in Windows servers capacity planning, performance monitoring and tuning as required
Support local regional site data backups
Participate in cross training and mentoring with service delivery teams
Contribute to the development of operational procedures and documentation
About you
To be successful you will display –
Demonstrated experience working in an IT environment in a similar role
Australian citizen to meet defense security requirements
Tertiary qualifications in Information Technology (or equivalent)
Demonstrated experience in advanced PowerShell
Outstanding troubleshooting and fault resolution skills
Good working knowledge of Microsoft Hyper-V
Fundamental knowledge of storage technologies and networking practices
A customer focused approach to support and ability to communicate effectively with a range of people and cultures
Ability to travel to other Stantec offices both locally and interstate What we offer
Along with a competitive salary we offer many other benefits to ensure your professional development & wellbeing is ongoing.
Flexible Working Arrangements including purchasing up to 4 weeks additional leave and provision for school term contracts.
Learning and Talent Development Programs including Global programmes, online learning and on-the-job learning
Mentoring for your own development and the opportunity to mentor others
Professional Membership fees
Income Continuance Insurance (ICI)
Service Recognition Awards
Employee Assistance Program
How to Apply
If you are keen for a new challenge and ready to make a difference, we welcome your interest in our team! Your application should include a CV and Cover Letter outlining a brief summary as to why you are suited to the role.
Notice to recruitment agencies: Please note that we do not accept unsolicited resumes from recruiters or recruitment agencies.
Qualifications
Tertiary qualifications in Information Technology (or equivalent)
Primary Location : Australia-Western Australia-Perth
Organization : BC-3047 CommDev-AU Queensland
Employee Status : Regular
Job Level : Individual Contributor
Travel : No
Schedule : Full-time
Job Posting : Mar 13, 2023, 7:49:28 PM
Req ID: 23000196
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans