Business Services Administrator

Stantec Australia

Location: Wollongong

Job Type: Full time


Business Services Administrator - ( 230000XY )


Communities are fundamental. Whether around the corner or across the globe, they provide a foundation, a sense of place and of belonging. That's why at Stantec, we always design with community in mind.

We care about the communities we serve—because they're our communities too. We're designers, engineers, scientists, and project managers, innovating together at the intersection of community, creativity, and client relationships. Balancing these priorities results in projects that advance the quality of life in communities across the globe.

The role

We are currently seeking an energetic Business Administrator to join our Stantec office in Wollongong . This permanent opportunity will see you supporting our Community Development business unit, with the focus on day-to-day administration, systems, and helping the office operate as efficiently and effectively as possible.

The position will report to the Office Manager and be based from our modern Wollongong office, which has approximately 100 staff and is located 2 minutes walk from the beach, cafes and restaurants.

Day to day tasks would involve:

  • Ensure prompt, efficient, and courteous handling of all incoming calls and visitors.

  • Ensure reception, kitchen, utility areas, and meeting rooms are kept clean, tidy, stocked, and prepared for daily use and functions.

  • Arrange meetings (including catering, venues, and participants) as required.

  • Delivery of mail/couriers to all staff and preparing outbound mail/couriers.

  • Maintain the office pool vehicle fleet, submitting mileage sheets, arranging repairs and maintenance.

  • Management of office consumables and ordering, and adherence to Stantec procurement practices.

  • Assist with the onboarding of new team members, including the delivery of timesheet training & office tours.

  • Manage day-to-day office building maintenance/repairs by liaising with contractors, building manager, and landlord when necessary.

  • Submit expense reports and organise travel bookings for the Senior Leadership Team.

  • Aid with IT/AV trouble shooting throughout the office as required.

  • Assist other Administration and Reception staff across the Business Centre as necessary

  • Undertake all activities in a responsible and professional manner ensuring all work is completed in line with Stantec Core Values and established administrative processes.

  • Provide relevant information to marketing and communication teams in relation to new staff.

  • Assist with the population of SMKC database information (Pipeline, Personal Profiles, Project Profiles, Capability Statements).

  • Monitor and manage staff certification/training registers.

  • Assist HSSE Rep with induction for new staff in the Wollongong office as required.


To be successful you will display

  • Previous experience in similar roles within the engineering, construction or professional services industry

  • Strong administration and organisation skills with the ability to multi-task

  • A team player attitude with a pro-active and professional approach to work

  • Polished and professional telephone communication skills and proficient typing with accuracy

  • Advanced level skills in Microsoft office programs e.g. Word, PowerPoint and Excel

  • Demonstrated experience using InDesign (desirable, but not essential)

  • High level attention to detail, sound copywriting, editing and proof reading and skills.

  • Ensure the quality of documentation adheres to company design guidelines and is to a high standard.

  • High level interpersonal skills with the ability to positively liaise with key stakeholders.

  • Ability to work under pressure and to tight deadlines.

  • Ability to work independently and in a team to supporting multiple projects and conflicting priorities.

  • Ability to collaborate and foster a cohesive team environment with a proven ability to self-manage.

What we offer

Along with a competitive salary we offer many other benefits to ensure your professional development & wellbeing is ongoing.

  • Flexible Working Arrangements including purchasing up to 4 weeks additional leave and provision for school term contracts, job sharing and part time employment.

  • Learning and Talent Development Programs including Global programmes, online learning and on-the-job learning

  • Mentoring for your own development and the opportunity to mentor others

  • Professional Memberships

  • Salary Continuance Insurance (SCI)

  • Mental Health and Wellbeing Programs

  • Service Recognition Awards

  • Employee Assistance Program

About us

The Stantec community unites approximately 25,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring buildings, water, energy, resources, water, environmental, transport and infrastructure projects to life. Our work from initial project concept and planning through design, construction and commissioning begins the intersection of community, creativity, and client relationships. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work.

How to Apply

If you are keen for a new opportunity and ready to make a difference, we welcome your interest in our team! Submit your application online.

Please note that no agency applications will be accepted at this time.

Primary Location : Australia-New South Wales-Wollongong

Organization : BC-3040 CommDev-AU New South Wales

Employee Status : Regular

Job Level : Individual Contributor

Travel : No

Schedule : Full-time

Job Posting : Mar 1, 2023, 7:44:39 AM

Req ID: 230000XY

Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans

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