Position Summary

As an Administration Support, you will provide essential support to various underwriters on a day-to-day basis, ensuring the delivery of excellent customer service. This role offers the opportunity to learn and grow within a supportive environment, while gaining exposure to different areas of the insurance business.

Miramar Specialty operates 5 specialist agencies and a wholesale insurance broker within the Miramar Group; each business is focused on specific market segments

This exciting position is ideally suited to an individual with experience in broking administration, underwriting administration, accounts, or finance and is well versed in bordereaux management, document management, and data entry and has an aptitude for numbers and process.

The focus of this role is to help and support our underwriters and brokers within the Miramar Specialty team to deliver the highest standards of customer service to our clients.

We will provide you with all the training that is required. If you are driven and highly motivated, this could be the perfect role!

Key Responsibilities

Provide administrative support to the underwriting and broking teams, including data entry, phone handling, electronic filing, and maintaining accurate records.
Participate in cross-training across various business units and insurance products within the Miramar Specialty business, as required.
Collaborate with a team of Underwriters/Brokers to provide excellent service to internal and external stakeholders
Process closings, maintain electronic policy files, draft policy documentation/endorsements, and provide administrative support to team members
Ensure all documentation complies with company policies and regulatory requirements.
Assist in monitoring deadlines for renewals, endorsements, and submissions.
Maintain confidentiality and data security standards.
Always represent the business in a professional and honest manner

Key Skills and Qualifications:

Preferably have 1-2 years of experience in a similar financial/insurance services role and strong understanding of insurances, with office-based work experience.
Excellent organisation skills, a keen eye for detail and the ability to work independently and efficiently in a fast-paced environment.
Capable of professional communication with diverse staff, maintaining relationships with colleagues, managing time effectively, and adapting to changes within the business including new policies and procedures.
Motivated to learn and develop new skills.
Ability to work independently as well as collaboratively within a team.
Enthusiasm for demonstrating and embodying the company’s Together Values and culture.
Proficient in Microsoft Word, Excel, Outlook, Insight, and Winbeat

Benefits

We offer an extensive range of benefits to reflect the value we place on our team whilst supporting them in their professional and personal lives. As a Miramar employee you will benefit from and have access to:

Flexible working to help you balance work and personal responsibilities
Career enhancement and development opportunities through our technical and well-defined Leadership Pathway which utilises best in class programs through Xplore and Korn Ferry.
Free company provided Life, Temporary Permanent Disablement, Salary Continuance and Travel insurances, plus access to other discounted insurances.
An expansive Health and Wellbeing program, which includes annual free health checks, annual free skin checks, Flu shots, holistic support and advice, discounted gym membership, exercise events & challenges and confidential counselling.
Discounts on travel, hotels, hire cars, electronic and vehicle packages through our various partners.

To apply

We are always on the lookout for great talent, if you are interested in a confidential conversation regarding career opportunities, please email talent@steadfast.com.au

We believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.

Recruitment Privacy Collection Notice:

Steadfast Group Limited and the Steadfast entity recruiting for this role (“we/us”) collect your personal information to assess your application, communicate with you, conduct police checks (for all hires) and other role-specific checks where relevant and lawful, and if successful, progress onboarding. If you do not provide requested information, we may not be able to progress your application.

If your application is unsuccessful, we may keep your details and contact you about future opportunities unless you opt out; you can opt out at any time by contacting talent@steadfast.com.au.

We may share information with Steadfast related entities and service providers supporting recruitment (e.g., screening/verification providers, agencies, and technology providers). Information may be stored or processed in Australia, New Zealand, Singapore and the Philippines (which may change over time).

For more information, see:

Full notice: https://steadfast.elmotalent.com.au/careers/default/pages/termsandconditions

For privacy access/correction requests or complaints contact the Privacy Officer at privacyofficer@steadfast.com.au or +61 2 9495 6557. #LI-AM1

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