Commercial Services Officer

Our Business

Working at TasWater isn't just a job; it's an opportunity to deliver social, environmental, and economic benefits for Tasmania today, and tomorrow.
Our talented workforce of over 950 employees keeps Tasmania thriving by providing exceptional water and sewerage services to over 460,000 customers every day.
We have a bold and ambitious future, inspired by our vision to unlock water’s full potential, and centred on our customers and communities, our people and partners, the environment, and our collective water future.
Over the coming 5 years we’re investing $1.9 billion to ensure a safe and secure water future for a growing Tasmania, and we will make great steps towards our aspirations of net zero carbon emissions and towards zero waste. Visit our website or YouTube channel to learn more.

The Role

We’re looking for a proactive and customer-focused Commercial Service Officer to join our team. In this role, you’ll manage trade waste discharges to support environmental compliance, protect infrastructure, and deliver excellent service to our commercial customers. You’ll engage directly with businesses, conduct site inspections, and help ensure our trade waste operations run smoothly.

• Identify and inspect premises that generate trade waste and assess associated risks.
• Negotiate trade waste consents and agreements, including pre-treatment requirements and discharge limits.
• Maintain accurate customer records and support billing and compliance processes.
• Collaborate with internal teams to ensure safe and compliant trade waste management.
• Support customers with applications, education, and pre-treatment planning.

For a full copy of the position description, please click HERE.

What we're looking for

We’re seeking a skilled and customer-focused professional who can manage trade waste operations effectively while building strong relationships with stakeholders. The ideal candidate will have a mix of technical knowledge, communication skills, and practical experience.

• Tertiary qualifications in a relevant technical field or equivalent experience.
• Strong customer service and stakeholder engagement skills.
• Excellent communication skills, with the ability to explain technical concepts clearly.
• Knowledge of trade waste, tankered waste, and sewage treatment systems.
• Experience in contract management, negotiation, and compliance.
• Proficiency in Microsoft Office and a valid C class driver’s licence

Why TasWater

Across our multi-disciplinary organisation, we are serious about enhancing the skills and careers of our team members. When you join TasWater, you join a company that offers career development pathways, training courses, and access to subject matter experts.
We are continuing to build an inclusive workplace and workforce that truly represents the Tasmanian community that we serve. We value diversity in all its many forms and welcome a range of perspectives and identities to enrich the way we work and what we do.
We take pride in being acknowledged as an employer of choice for women by WORK180. Visit the Work180 website to view our benefits and policies, such as 18 weeks of paid parental leave for all parents regardless of tenure and with full superannuation contributions. We’re continuing to work on future benefits through a dedicated Employee Experience team.

The Details

This role will be based in Hobart and attracts a salary of $92,089.99 - $97,206.13 (inclusive of superannuation), negotiable dependent on experience.

Ready to apply? Simply include a CV/resume and a 1-2 page cover letter telling us how your experience matches "What we are looking for" and how you connect to our TasWater values and vision.

If you want to learn more about this role or need assistance in applying, please contact Brendon Lehner - Business Services Team Leader at brendon.lehner@taswater.com.au.

Applications will be closing on Friday, 15 August at 10:00 AM.