Senior Operator Urban Networks (West)

Our Business

Working at TasWater isn't just a job; it's an opportunity to deliver social, environmental, and economic benefits for Tasmania today, and tomorrow.
Our talented workforce of over 920 employees keeps Tasmania thriving by providing exceptional water and sewerage services to over 460,000 customers every day.
We have a bold and ambitious future, inspired by our vision to unlock water’s full potential, and centred on our customers and communities, our people and partners, the environment, and our collective water future.
Over the coming 5 years we’re investing $1.7 billion to ensure a safe and secure water future for a growing Tasmania, and will we make great steps towards our aspirations of net zero carbon emissions and towards zero waste. Visit our website or YouTube channel to learn more.

The Role

TasWater is looking for an experienced and community‑minded Senior Operator – Urban Networks to help deliver safe, reliable and compliant water and sewage services across our urban networks. Working closely with the Coordinator and Operations and Maintenance teams, you’ll play an important part in supporting day‑to‑day operations while contributing to a positive, collaborative and safety‑focused work environment.

This role is well suited to someone who enjoys a balance of hands‑on operational work and coordination, takes pride in doing things well, and is comfortable supporting others and stepping into an acting leadership role when needed.

• Support the planning and delivery of daily operations by assisting the Coordinator with scheduling, rostering, resource planning, purchase orders and administrative tasks, ensuring work is completed safely, efficiently and in line with policies and service standards.
• Operate and maintain water and sewage infrastructure, including conducting sampling, in‑system treatment and asset condition assessments, to support drinking water quality and effluent compliance.
• Champion safety, quality and compliance by following TasWater’s health, safety, environmental, quality and security requirements, completing risk assessments, and contributing to a strong safety‑first culture.
• Work collaboratively and provide team support, actively contributing to the Operations and Maintenance team, sharing information with internal stakeholders, supporting improvement initiatives, and stepping into the Coordinator role in an acting capacity when required.
• Maintain accurate records and reporting, including operational logs, work data, customer service information and compliance reporting to support regulatory and organisational requirements.
• Assist with minor projects and after‑hours operations, including supervising contractor works where required and participating in on‑call and after‑hours rosters to help ensure continuity of service for our customers.

For a full copy of the position description, please click HERE.

What we're looking for

We’re looking for an experienced and approachable professional who enjoys supporting teams, working hands‑on in operational environments, and contributing to safe and reliable service delivery. You’ll bring a practical mindset, sound judgement, and the confidence to guide others while remaining adaptable and collaborative in your approach.

• Proven experience in a similar supervisory role, with exposure to operational environments and people management, and the ability to support teams to work safely and effectively.
• Strong technical or trade experience, with transferable skills relevant to water, wastewater or utilities operations, and a willingness to continue developing your industry knowledge.
• Well‑developed communication, administrative and computer skills, enabling you to manage records, complete reporting, and communicate clearly with team members and stakeholders.
• A solid understanding of workplace health and safety, demonstrating a commitment to safe work practices and promoting a positive safety culture.
• Relevant licences and certifications, including a current White Card (Work Safely in the Construction Industry) and a valid C Class driver’s licence. First Aid Level II is desirable.
• Relevant qualifications and industry experience (desirable), including a Certificate IV in Water Industry Operations, Certificate IV in Leadership and Management, experience in the utilities sector, and familiarity with Management Operating Systems (MOS).

Why TasWater

Across our multi-disciplinary organisation, we are serious about enhancing the skills and careers of our team members. When you join TasWater, you join a company that offers career development pathways, training courses, and access to subject matter experts.
We are continuing to build an inclusive workplace and workforce that truly represents the Tasmanian community that we serve. We value diversity in all its many forms and welcome a range of perspectives and identities to enrich the way we work and what we do.
We take pride in being acknowledged as an employer of choice for women by WORK180. Visit the Work180 website to view our benefits and policies, such as 18 weeks of paid parental leave for all parents regardless of tenure and with full superannuation contributions. We’re continuing to work on future benefits through a dedicated Employee Experience team.

The Details

This role will be based in Hobart and attracts a salary of $96,694.49 - $102,066.44 (inclusive of superannuation), negotiable dependent on experience.
Ready to apply? Simply include a CV/resume and a 1-2 page cover letter telling us how your experience matches "What we are looking for" and how you connect to our TasWater values and vision.
If you would like to learn more about this role or have a confidential conversation, please contact Tim Atkin at timothy.atkin@taswater.com.au or call 0407 922 552.
Applications will be closing on Friday, 1st May, 2026 at 10:00 AM.

Please note: To be considered for this opportunity, applicants must have the right to work in Australia. As part of our recruitment process, you may be asked to participate in pre-employment checks relevant to the role. These may include a National Police Check or AusCheck, with any offer of employment subject to satisfactory outcomes.