Internal Opportunity!!
About us
We encourage our team members to harness their natural strengths and interests and explore diverse roles via a multitude of career paths. We are hoping to fill this role internally and welcome applications from current team members.
About the role
Cashier Services currently has an opportunity for a full time Supervisor to join their dynamic team. As a Cash Services Supervisor, a genuine interest in others is important, as you will be supporting the development of your team members whilst meeting the needs of our guests in a fast paced environment. Ideally you will have experience in the casino industry and an understanding of our business.
Responsibilities will include:
- Exchanging cash and cash equivalents with currency or chips
- Exchanging gaming chips for cash
- Receive cash, cash equivalents, patron cheques, counter cheques and gaming chips from patrons in exchange for chip purchase vouchers, deposit slips or the redemption of patron cheques
- Receiving cash and documentation from Casino Cashiers, count rooms, non-gaming floats and other operating areas within the facility
- Establishing and processing cheque-cashing facilities and assisting with the Patron Accounts department
- Verify daily bank deposits
- Verifying the Main Bank inventory of cash
- Ensuring compliance in relation to the International Rebate Business
- Foster a positive, solution-oriented work environment, motivating and engaging team members to continuously deliver the best possible service to our guests
- Ensure all AML requirements are actioned and managed as per requirements
About you
- Previous supervisory experience within a Cash Services environment
- Knowledge of cage, count, patron account and AML/CTF procedures is beneficial
- Face to face guest service experience with a genuine interest in meeting guest needs
- Demonstrated exposure to working in a fast paced environment, reflecting excellent time management skills
- Availability to work on a permanent full-time basis, operating in a 24/7 shift work environment
- Strong numerical skills with a keen eye for detail
About our culture
At The Star we’re committed to creating a diverse, equitable and inclusive workplace which we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTIQ+ people, Australia’s First Nations Peoples, and people with disabilities. We offer a range of flexible working options for team members to find the balance between work and life that’s right for them and their unique wellbeing needs.
The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.
If you are passionate about driving exceptional customer service, enjoy motivating a team, click on the link below and upload a copy of your current resume today!