Internal Opportunity (open to current employees only)!!
About us
We encourage our team members to harness their natural strengths and interests and explore diverse roles via a multitude of career paths. We are hoping to fill this role internally and welcome applications from leaders within our business.
About the role
We are currently looking for a Director of Security to lead our driven, passionate, and diverse Security team. Reporting directly to the General Manager Asset Protection and Operational Resilience, you will ensure the protection of The Star’s integrity and assets, while providing professional, efficient and effective guest service in accordance with our corporate values and business objectives.
Key responsibilities include, but are not limited to:
- Daily incident review and key actions decision making & dissemination
- Development of the department's business plan, including budgets, labour levels and resource requirements
- Implementing strategies to reduce incidents of illegal and undesirable activities
- Liaising with our Investigations, Surveillance, Operational, Compliance and Regulatory Affairs teams to ensure operational issues are addressed
- Overseeing the exclusion process to ensure regulatory requirements are met
- Supporting The Stars RSA obligations to ensure compliance
- Liaising with the Independent Liquor & Gaming Authority and relevant law enforcement agencies
- Developing and implementing strategies to ensure customer service targets are achieved
- Managing the completion of all people planning requirements, including recruitment, training and development and performance management
- Leading the development of staff engagement strategies to build a positive and cohesive team
- Ensuring Security contract staff service and standards are in line with Star values
- Ensure compliance with CCA and any breaches are reported in a timely manner
- Ensure Security team members are appropriately trained to support emergency incident response including evacuation of compartments and system knowledge
- Ensure knowledge of Security SOPs and regular review and updating where required
About you
- Current NSW Security Industry Licence
- Current Senior First Aid Certificate
- Responsible Service of Alcohol and Responsible Gambling Accreditation
- Cert 4 in Risk Management desirable, experience in mitigating risk in a casino integrated resort or similar large scale operation
- Advanced Conflict Resolution, decision making and Incident Management skills
- Ability to develop and maintain relationships with key internal and external stakeholders
- Demonstrated ability in planning and resourcing people, performance management, and controlling labour costs and operating expenses
- Considerable experience in security and management, preferably within the casino industry
- Emergency Management and evacuation knowledge
- Understanding of laws as they relate to the organisation, in particular, Casino Control Act and regulations, NSW Liquor Act, Security Industry Act and Crimes Act.
- High level operational, decision-making experience
- Ability to lead, motivate and inspire your team
About our culture
At The Star we’re committed to creating a diverse, equitable and inclusive workplace which we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTIQ+ people, Australia’s First Nations Peoples, and people with disabilities. We offer a range of flexible working options for team members to find the balance between work and life that’s right for them and their unique wellbeing needs.
The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.
If you are looking for a diverse leadership position that will provide a unique opportunity to drive your security career to the next level, click on the link below and apply today!
NSW SLED Master Licensee: Mr David Mackay, General Manager Asset Protection and Operational Resilience, The Star Pty Ltd, Master Licence Number 407367912