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Receptionist / Administration Assistant

The Star Entertainment Group

Location: Brisbane, Queensland

Job Type: Full time


Receptionist / Administration Assistant

The Star Entertainment has an exciting opportunity for a diligent Receptionist to govern the daily administrative operations of our reception desk here at Treasury Brisbane!

In this role, you will be the first point of contact for all call requests and guests arriving to our Corporate Brisbane office. Working on corporate hours Monday to Friday, the ideal candidate will be a person who can manage daily multiple priorities in a timely, efficient and professional manner.

This is a permanent full-time role based in our Brisbane location!

About your new role

  • Provide superior guest service to all visitors to the Corporate Office, ensuring you redirect all external stakeholders and team member messages in a timely and professional manner.
  • Ensure visitors undertake building sign-in processes and coordinate building access requirements (i.e. Direct clients, visitors, contractors, employees).
  • Respond to all telephone calls and requests in a prompt and courteous manner.
  • Forward property emails to relevant department to resolve.
  • Manage technology systems and tools for scheduled meetings. This includes governing meeting rooms, calendars, and bookings via Microsoft Teams and Outlook.
  • Coordinate incoming and outgoing deliveries including items for couriers.
  • Administrative upkeep (i.e., Overall building reception cleanliness, stationary management).
  • Perform other ad-hoc compatible duties as required from time to time (i.e. The Star Referral Program for internal team members).

Our benefits

  • Entry-level role with diverse career opportunities.
  • Discounts across award winning restaurants and accommodation.
  • Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+.
  • Both parental and secondary carers leave available to all employees.
  • Lifestyle discounts including gym memberships and laundry services.
  • FREE buffet meal with a new menu every day.
  • Discounted staff parking every day including weekends and late nights.
  • Career development, training, and courses via The Star Academy.

To be successful in this role you will have:

  • Strong receptionist/administrative experience
  • Excellent communication skills and positive demeanour
  • Advanced computer literacy and high organisational skills
  • Excellent ability to build rapport and stakeholder relationships
  • The ability to work independently in an autonomous environment

About us

The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.

Our culture

At The Star, we’re committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTIQ+ people, Australia’s First Nations Peoples, and people with disabilities. We offer a range of flexible working options for team members to find the balance between work and life that’s right for them and their unique wellbeing needs.

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised with a GOLD Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

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